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Farmers Insurance - Tremaine Merrill - Joliet (IL)

Address: 🏡 1000 Essington Rd, Joliet, IL 60435
Phone : +1 (815) 230-1914

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJifUop9FhDogRdBwPaiv_UD0

Others Near Joliet,IL

  • 12 Recommended Insurance Agencies in Joliet, IL

    08-2025 Farmers Insurance - Tremaine Merrill in 12 Recommended Insurance Agencies in Joliet, IL
    • Nancy Luperini - Olin Insurance Agent - Joliet
    Confer Insurance Agency, LLC - Crest Hill
    Bob Ernsting: Chris Confer is the best! I needed car insurance to transfer a vehicle title into my name. Chris had my policy all set up with extremely short notice so I didnt have to keep going back and forth with the previous owner. Great customer service, highly recommend.
    Anderson Insurance Brokers - Joliet
    emi ramirez: Mercedes is the best! She is very helpful and helps find low rates! Definitely come here for low insurance prices.
    Paul Bertino: Allstate Insurance - Joliet
    Bob Stone: The worst customer service! This agency was originally owned by a friend and he wrote our Commercial Auto Policy. After our friend sold the agency it has been nothing but a nightmare dealing with the Bertino employees. Most times they won’t return phone calls, and when they do they hadn’t bothered to listen to the messages left. The owner of our company contacted their office to cancel our policy when we moved our business out of state. The owner was told “you’re not on the policy, so you can’t cancel it”, obviously, the owner was dumbfounded. After several other attempts to reach someone to only get voice mail, I had to return to Chicago so I decided to stop in the office personally. There, I spoke to Rick in the Montgomery office and explained we had moved and need to cancel our current policy. He looked up our policy, typed something into his computer, asked when the new policy took effect, and entered something else and stated “ok, I took care of it and I entered the new policy effective date so your refund should go back to that date.” Great, I left the office thinking another task finished. Ah, but no! The following month we were auto-billed once again for the premium. I contacted their office and, once again, getting no answer, I left a voicemail. The woman who called me back told me she would get the message to Rick. I did not hear back for 3 three days so I called again. This time I called the Montgomery office number and Rick answers the phone. After identifying myself and explaining what’s going on, he stated “oh yeah, you came in here last month, well let me check”. He came back and said he needed to look something up and would call me right back. 2 days later I still didn’t get that call. So, again I called, no answer, leave a voicemail. By now, I’m steamed. A woman called back, and again, did not listen to the vm left. After explaining what’s been happening she told me I had to call Allstate Business Center – they have no one that handles commercial policies. Wait? What? Why wasn’t I told this from the beginning? I contacted Allstate Business and after having to explain all that had transpired, the agent there took care of cancelling the policy and processing the refund. I even got an email confirming. It helps when you speak to a professional. Bottom line, don’t go near this agency if you want any kind of customer service.
    Rick Papp - State Farm Insurance Agent - Joliet
    Glen Bates: Ive been doing business with Rick for over 30 years. Every time I talk to him he makes me feel like Im important. If youre looking for an agent I would highly recommend Rick Papp. Glen
    Four Winds Insurance - Shorewood
    Northern Insurance Services LLC - Joliet
    Apple Nerd: Ive used these folks for many years for multiple commercial and residential policies. Any time Ive needed help or had questions, the person on the other end was fantastic. Ive had nothing but good experiences, and they always go above and beyond. Helpful, friendly and competent, every time. I would highly recommend them.
    The Bertino Agency: Allstate Insurance - Joliet
    Moises Angeles: Great customer service and very knowledgeable. Saved $900 by switching over to Allstate.
    Town Center Insurance Agents Inc. - Plainfield
    zak galanopoulos: Phyllis has helped me dilligently through my suspended license issues. Their office is closed though, and that has not been updated on google
    Spark Insurance Group Inc - Joliet
    Salah Nemeh: ⭐⭐⭐⭐⭐ 5/5 – Outstanding Service and Professionalism I’ve had the pleasure of working with spark insurance,, and I can confidently say they set the standard for what an insurance provider should be. From the very beginning, their team was incredibly professional—prompt, knowledgeable, and genuinely committed to helping me find the best coverage for my needs. What really stood out was their experience. They anticipated questions before I even asked, explained every step of the process clearly, and made complex policies easy to understand. You can tell they’ve been doing this for a long time and truly care about getting it right. Perhaps most importantly, the entire experience was seamless. Getting a quote, customizing my policy, and even filing a small claim later on was straightforward and hassle-free. In a world where dealing with insurance can often feel overwhelming, [Insurance Company Name] made everything feel simple and stress-free. If you’re looking for a trustworthy, experienced, and easy-to-work-with insurance provider, I highly recommend giving them a call. They’ve earned my business for the long haul.
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