Keywords: establishment,insurance_agency,point_of_interest

Koonce Insurance Agency, Inc. - Shelbyville (IL)

Address: 🏡 1604 W Main St, Shelbyville, IL 62565
Phone : +1 (217) 774-5581

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJ88ao_SSCdIgRA_z73vbvl78

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    Michael Richardson: They were great to work with for 2 years. Got married and attempted to work with them to combine car insurance, move our home owners, open a business policy with them, and they talked me into keeping my renters policy simply becuase the engagement ring was covered under that. I agreed thinking it would be a easy way to save some time and they would have everythign quoted and executed in a few weeks. Not counting the business policy, we were looking for roughly over a million in coverages. 12+ weeks go by and they could never even get me a quote. Multiple calls and it was apparent that they had not even looked at any of the information that I sent over to them. Tried to call again today, was on hold for 10 minutes, got disconnected, no call back, I called them back after waiting for a few, got put on hold again. No apologies, no reasoning, just "Okay" when I stated that I want to cancel everything that I currently have with them. It appears that they have enough business that they do not value the opportunity to provide existing customers growth and added policies.
    Yaekel & Associates Insurance Services Inc - Belleville
    Genelle Davis: Josie was just wonderful!!!! She was consistent with communication, very pleasant & courteous. She was able to secure me with a really great auto insurance rate & had me covered in no time. I really appreciate her time, patience, & professionalism.
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    Matt Paul: Customer focused, professional, communicative, fast, and ease of transition all describe the excellent service youll receive from the insurance team at Auffenberg. Carolina is my agent, and I was truthfully surprised and relieved at how easy the process actually was to not only save money, but to have better coverages on top of it. They even took care of notifying and cancelling my policies with my previous insurer. Completely satisfied customer and would definitely recommend their services.
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    Matthew Crawford: Our agent Betty Smith was very helpful and prompt. She helped make the process as painless as she could. I would recommend her in particular.
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    Marcy Morris: I am so grateful to have found Julie, and I love being able to work with her! I know she is looking out for the best deals and has my best interest in mind. She found a great deal for me on my car insurance, and she even helped me when I moved out of state! I know I can always count on her! Would definitely recommend to everyone!
    Harnist Insurance Agency Inc - Belleville
    Lisa Matter: Having worked in the insurance industry in the past, I value the professionalism and knowledge that Joe Harnist provides as our insurance agent. It wasnt about saving money for us, it was about customer service but in the end we gained BOTH! Joe goes above and beyond to ensure your insurance needs are covered and there are NO GAPS. Make the call today......you will be happy you did! Thank you Joe for piece of mind and the extra savings you have provided to me and my family.