1 /5 Azucena Cardoza: Horrible ... first she was nice doing the taxes and im talking about Michelle the owner she was nice did the taxes and all .. i called last week to check to see if she send everything so i can check online about the status of my taxes and the receptionist told me i had to wait to check .. my mom called for me yesterday and asked to get the amount so i can check online my mom heard her wrong and got the wrong amount i called again and asked Michelle because she answered and told her my mom probably heard you wrong gave her the amount my mom said and she said β Omg i didnt tell her that amount thats not what i said ugh β β i will tell you the amount one last time because you keep calling and calling β (it was the third time calling since January ) i got upset anf told her β well thats your job to tell me about my taxes β she said my job is to do the taxes dont tell me what my job is young lady and i dont feel like telling you your amount no more β and literally Hanged up ! That was unprofessional and only reason i was rude is because she was rude and this is the owner .. i wont be going with her again !