Planet Fitness - Waukegan (IL)

1 /5 Richard Wershe jr: My wife and I have been members for years, long before the current regional manager took over. The old crew was the best their bubbly energy, warm welcomes made the place feel like home, and even the bathrooms and showers were always spotless. Now, everything feels forced. New workers are horrible, cleanliness has plummeted, even the easiest areas to maintain like bathrooms and showers aren’t properly cleaned, and staff are constantly pushed to solicit 5-star Google reviews. Shout out to Jordan, the GM, for helping me out with some stuff he does his best with the resources he’s given, is professional, attentive, and genuinely cares. Some other staff are great too. But until the regional manager steps up and actually leads instead of just chasing reviews, this club won’t return to the standards longtime members expect.

4 /5 Scott Dykyj: Planet Fitness Waukegan has a lot going for it. The gym is clean, well-lit, and stocked with a wide variety of brand-new equipment — which is great to see. Unfortunately, some of that new gear already needs minor repairs or adjustments, so a few machines aren’t quite up to full potential yet. The overall environment is welcoming and positive, and the staff does a good job keeping things tidy. However, they could be a bit more proactive about enforcing re-racking weights and wiping down machines after use — though that’s really more on the members than the staff. All in all, it’s a solid gym with great potential once a few kinks are worked out. Definitely one of the better Planet Fitness locations in the area, and I’m looking forward to seeing it continue to improve.

5 /5 Kassandra Vega: I love this gym! The employees obviously enjoy their jobs and ensure that we have a good time in their facility! It’s very clean and well maintained, with many machines and weights. I highly recommend coming to this location! Always love to see and talk to the manager, Jordan!

5 /5 lisandra carabello: I come at night time, the staff is always so nice. The staff is friendly and welcoming, it makes working out comfortable no matter your fitness level. Clean locker rooms and showers. The 24/7 access and affordable membership are a huge plus too. Definitely recommend it to anyone looking for a supportive and convenient place to work out!