Paula Shelton: Why is Chance a remarkable insurance agent? 1. Responds immediately when we need an answer quickly. 2. Very knowledgeable when reviewing our policy. 3. Understands our individual needs and finds the best deal for us. 4. Expeditious claim payments. 5. Payments reflect the fair value. 6. If he can’t find your answer, he goes right to the top to help you in your unique situation. 7. Has a real grasp on farmer’s needs.
Adara Winkowski: I initially wasn’t going to leave a review on my experience, but then figured I should share.
Due to unprofessionalism, I personally would not recommend the Taft Insurance Agency. Andrew was great to work with until he wasn’t. After going back and forth through email, Andrew disappeared with zero explanation. I figured that’s okay, things happen, no problem. I sent multiple follow-up emails over the course of a couple weeks and I heard crickets back.
I contacted the office manager, Terry, who was very kind and helpful. Andrew finally got back to me after almost a month saying that no competitive quotes were available. Couldn’t that have been said sooner rather than completely disappearing on a potential client?
To make a long story short, I will be seeking out other independent insurance agents in the future. I would not recommended working with Taft Insurance.