Best 12 Auto Repair Shops Near near Me in Ottawa, IL (Update 2025)

Tracy Foreman Nicest people you’ve ever met. Always honest and reasonable any time my vehicle needs worked on!

Worm This is my second experience with them. First time they fixed the radiator and a few hose leaks as well as an oil change and tune up. This time dealt with rear brakes both times not too bad for cost and very efficient. Went in to pick up the car and it had an oil leak, they had a quote waiting. Very pleased with them so far.

Julie Newell I recently took my cadillac there for what we had been told by a chain garage that we needed ball joints, brakes, rotors and new tires($1500). we doubted it really needed all that but took the ball joint seriously since if the car went over 50 mph it shook like it had a flat. My Guys Garage took my car in and advised I had a stuck caliper and fixed it and it cost me -0-!! Needless to say we will be taking all our vehicles there! Thank you so much!!

STEVE MALO They picked my car up at work and returned it when work was completed

Vanesss Harris We were traveling up from OKC when 4 hrs into the drive our AC went out (miserable 6+hrs) on a Friday (8/2).I called around to multiple dealerships in the area no one was able to get us in until late the next week and the Service Dept at Bill Walsh GM was able to squeeze us in Monday AM (8/5) AND the Enterprise rental stayed late Friday (as we got in past closing) to get us in a rental car WITH AC. They treated us so well and were so friendly even though we were prolly less than looking modest with sweating for 6+hrs in 85°-90°F windows down car ride. The pricing was fair and they fixed my car the same day we turned it in. I would highly recommend this dealership/service center.

Lisa Setchell Everyone was very courteous & services were exceptional.

Hannah Chapman Wonderful experience and crazy clean car. We have three kids so it’s a horror show in our cars. They did a fantastic job. It was like new again! 10/10 would recommend.

Cathleen Berry I can’t say enough about how great they were with me. They did a fabulous job on my car after being splattered with paint. Got me in without an appointment and took the best care of me and my car. They were so kind and understanding.

Brandon Turner Took my truck in to get it detailed and the truck looked great. However as I left the facility after picking up my truck in the evening I found my turn signal lever hanging by the wires. No employees notified me my truck was damaged while it was detailed. Had to have my wife follow me home to signal my turns. Edit #1: talked to manager and we were able to get the signal working again but not repaired. He vowed to make it right and is working to get my truck into a garage to have the part repaired. Chris was excellent and was upset I didnt have a good experience. Will update rating further pending repairs being completed. Edit #2: Chris from the pro wash was able to coordinate getting me into Class Automotive across the street from the car wash. Paul at Class Automotive was fantastic and a great local shop. Chris covered costs of repairs and it didnt cost me a dime besides fuel to get there. 10/10 would take my truck back to Rt 6 Pro Wash and Class Automotive again for repeat service.

Joanna L Ybarra Was out of town and discovered a nail in my daughters tire. We stopped at couple places with no availability. Pomps tires serviced her car with no wait despite being busy . Their prices were so reasonable, most places would take advantage of the situation. The workers were so nice and helpful despite my grandson being highly energetic. So yes we HIGHLY Recommended . Thank you guys!!!

Lindsay Bergeron Scheduled online, showed up day of appointment and they were able to get my tires on and wiper blades! Everyone did a fantastic job and I appreciate your services. Thank you!

kate cuchiara Always quick and efficient. They do good work and make sure its done right. I used them for a tire balance and rotate a couple years back. They only charged me for the rotate because the tires were already in balance. Most shops would have still charged for the balance. Had an alignment today and we were in and out in less than an hour.

Nuradyl Rysbaev We had a very disappointing experience with Reds Truck Repair Inc., specifically with Jacob in the parts department. He sold us a defective part, and when we returned to resolve the issue, he refused to refund or exchange it. Even worse, his attitude was shockingly unprofessional — he told us directly that he “doesn’t care” about our concerns. Not only was the part faulty, but we later discovered we were charged nearly double and given what appears to be a used part sold as new. This kind of behavior is unacceptable in any business, especially one dealing with critical vehicle repairs. Customer service was non-existent, and the lack of accountability is a serious red flag. I strongly do not recommend doing business with this shop. If you need reliable parts and honest service, look elsewhere.

Daniel Haight II Unprofessional service department. I was referred to Reds by a shop i have been using for several years that was unable to help with the vehicle i need serviced. Reds would not even let me explain what i needed done or even listen past me saying that the vehicle is privately owned. They seem to have no interest in small clients and definitely want nothing to do with privately owned vehicles. they didnt even give me a chance to tell them the vehicle info (year, make and model). I do understand that at this time of the year (Harvest time) they may be rather busy with their farm and larger fleet customers, and i would have been more than willing to wait for them to have an opening to bring the vehicle in to be looked at / serviced. But i would have expected much better from a shop that came as highly recommended as they did. Hopefully they will change this at some point. Or at least take a minute or two to recommend another shop like the one who told me to give them a call.

Dale Evens We were broke down on the side of the highway and not only did they have the part but delivered it to us. Bravo

Nancy Verly I was stranded on route 80 on mothers day the two guys who came out were awesome got me and my car home safe.. thanks conoys

Jake When my Jeep broke down I was told Conroys does good work, so went with the recommendation. They were prompt and professional. They towed, diagnosed, and replaced the water pump. They were transparent and friendly throughout the process.

Alan Smith We used to take our cars there a lot, but no more. They quoted us $1200 to replace all our brake lines and we told them to go ahead because we need the truck. We called to check on it after a couple of weeks.They "didnt know" we wanted to go ahead. It ended up taking two months to get it all done.

Gladys Garrett My van was having colliant leak, while on vacation at Starved Rock Campground. My boyfriend called them and they got us in today. Wonderful people there. If ever I have another issue while camping again we will call them to get it fixed. Thanks guys

31Coupe I called for an appointment and was told I could drop off my truck on Sunday night and to leave the keys in the key slot on the building. The owner / employee instructed me where to park, next to the red trash can. I had a terrible time getting my keys in the businesses slot because there was a book stuck in it. Took me about 5 minutes to get them in it. I got a call from the business at 7am Monday telling me I left the truck in the wrong spot and their neighbor was irate and was going to have the truck towed because I parked it in the wrong spot and I apologized and said I misunderstood. The owner / employee was vulgar and irate on the phone, telling me he had a tough time finding the keys. The fob was in an envelope with my name, number and problem. Had the owner / employee not been so rude and sarcastic on the phone I would have continued with the appointment. Instead I went and got my truck offering to pay the owner / employee for his time. He said I owed nothing, still being rude. I took my keys and left, very frustrated. There arent any "no parking" signs indicating where to park. Nor are there any signs on the business indicating where to park. I assumed they owned the garage across the street, dumb on my part Im sorry. When I arrived the truck was moved to the "correct spot" and the front was sticking in the road over 3 feet. All of this could be prevented if the business took ownership of the fact that they need to post signs. NEVER going back and dont care to ever see this rude person again. I will find the irate neighbor and offer money to this person however. I made a mistake.

Matt Lijewski Great shop! Was able to get me in quickly and had my car up and running in no time. Ridiculously fair prices, quick turn around, and great communication

Katelyn Felice Best repairs shop I have been to. I was in the process of moving across the country when my car nearly overheated. I had two cats with me and was on the last leg of my trip. Kiddie Kar was the only one to take me in. They went out of their way to get the part needed next day, otherwise I would have been stuck in Ottawa for 4 more days. The shop owner and receptionist were so kind and helpful. Made it the last 8 hours of my trip with no issues! Pricing for part and labor was good. Wish there was more shops like this one around! Didn’t try to upsell or overcharge, very honest.

Scott Bickett Looked at a vehicle, man said it needed a gas line and hed have it on by mon He called me to say it was done and accepted my offer. I told him id be by the next day and get it. Texted him to tell him I wouldnt be by the time I told him but a bit later. " I sold it ten minutes ago" WOW! What a low down kick to the gut. Didnt even call to.tell me. Good thing I didnt drive the 40 miles 1 way to tell me when I got there!! WHICH IS WHAT THEY WERE GOING TO DO!! Not the way to do business. 0 respect.

Ash Great experience here!! From the receptionist answering the phone to the mechanic calling and following up with details. Fair price and awesome to deal with. Recommend if you need a mechanic!!

Christine Jones I go here for all my car parts because theyre knowledgeable & very helpful especially since I dont know much about vehicles. The employees are always helpful, courteous, professional, knowledgeable, & welcoming. The parts are top notch & if they dont have your part they will find someone who does & ship it to their location in a couple days at no cost to you. Would recommend this place to anyone any day.

Vaifagaloa V Sao I had to get windshield wiper fluid and the man at the counter gave me his sale product instead that he claimed to work better than the one i was looking to purchase. (Im inexperienced when it comes to cars) so i got what he suggested. He even came outside to fix my windshield fluid tube that was disconnected so thank you!

Ken Walker What.... no Flux capacitors in stock? The horror! Over all, nice helpful staff minus any attitude which is nice. The new building is great. Plenty of room to shop and browse. Keep up the good work guys. Its nice to have your facility in Paxton.

Bridget Billings What a great experience here! Jacob and Allen were so professional and so helpful! I had a lot of questions and they answered everything with professionalism and efficiency. What a difference from the last time I was here awhile back. Keep up the great work! Great crew! And it was so hot and they worked with no complaints. Thanks again!

Taylor Cullinan Very good customer service—greeted immediately upon arrival and crew immediately went straight to work. Suggested a couple things the car could use and offered a discount to complete the appointment. Would recommend and will come back.

Mike Finnegan As always this Jiffy Lube location takes great care of me and my vehicle. I love how they break down additional vehicle needs without being pushy. It’s a knowledge share and made in easy for me to ensure my vehicle is running properly. Oh, friendly too!! I highly recommend!!

Peter K This place is a blast from the past, and I mean that in a good way. The lobby is something of a museum of items and artifacts related to automobile travel and middle America, lovingly tended and right there for you to see up close. Even the aroma of the place is old school auto shop. Super nice lady handling customer service. But did they fix your car?, you ask. No, I was just walking by, but Id for sure give them a try if I lived in the area.

kingcuke Needed a specific replacement tire to match existing tires & was referred here by another tire store. Fast, friendly service & a mini museum to look aroundcwhile youre waiting.

Julie Cuevas Great service. First time I had been there and they got me in and out with 4 new tires and alignment in under 2 hours by just walking in. I had originally thought they would be expensive but they were very comparable to any of the big retail stores in my area. They had offered to give me a ride home and pick me up so I didnt have to wait which I thought was really great. I will definitely continue to give them my business. Great local shop. One thing I truly understand know more than ever since this Covid-19 pandemic is to support local businesses. They truly are the heart of our local community and every little bit helps them to keep supporting their own families.

Molly Zigan Justin is my go to mechanic!! I used to live in Ottawa, but recently moved. I was having problems with my car. Dealership and other mechanics wouldnt really do anything. I drove 1300 miles back to see Justin!!!!

Eddie Espinosa Justin was at my house to diagnose my truck and had me on my way in ten minutes. He’s very courteous and knowledgeable and I would recommend him to anyone