1 /5 Sharon Hill: Stopped in today for the first time with a $10 match play coupon I received in the mail. The clerk looked at the coupon like it was a foreign object. Said he had to call someone & feel free to play. I wasn’t going to play any $$ until I knew the coupon would be honored. Waited over 15 mins with no resolution.
With all the places available to play slots, this establishment lost 2 customers because they couldn’t part with $10. Never going back!
If you advertise a coupon, make sure your employees know what the heck to do with them.