Harrahs Casino - Joliet (IL)

4 /5 Caleb Nelson: Slots seem especially tight, dealers are brisk but polite. The front desk worker at the hotel said the casino had to stop handing out matchbooks or free coffee because the amassing homeless people out after a matchbook became something of a problem. The surrounding urban landscape leaves little to the imagination. Or a lot, depending on how you look at it. If youre playing blackjack here and get some bad juju on a shoe or dealer, stand up. Better than losing your shirt.

4 /5 Big Panda Reviews: Great place It was my first time coming here. Overall, I had a great time. The casino is clean and spacious. The staff are friendly and welcoming. The rooms are big and clean. The only issue was im not a fan of their restaurants . Overall, I recommend coming here. ***If anyone likes my honest reviews, then please like my post and follow my google account*** -Thanks

1 /5 Joyce Linzy: I stayed here because I thought this place would be clean and safe. Robbery started at the front desk. I came to stay for a week. Asked for smoking room which they kindly informed me would be $40 a night. When I explained a little bit of something is better than nothing and that I would cancel my reservations? Then the cigarette smoking room was free? No room was not clean. Stayed a week with gimmicks of charging my card fees or movies or anything to take attention from filthy place. Did not change sheets 1 time! 7 days of the same sheets Sewer smell from bathroom and in room where ice dispensary is. I pass on the people who only wants money! You dont care about your customers or your employees. Your representative had the nerve to tell me I needed to leave the room in order to receive clean towels? Another one that checked me in told me I was watching a movie and she was tired of hearing from me. The Nerve! I pass! $1200 and dirty room? Find somewhere else to stay!

1 /5 Kristen Drysch: Harrahs just evicted me. This is a pattern of harassment both my grandmother and I have experienced. They are very prejudice and predictable here. There has to be some kind of prostitution going on there because they need to know about every conversation that happens. On two occasions they approached my Grandmother asking her what her conversation was about. Both times they were about nothing involving the casino. On another occasion I was waiting for my grandmother’s arrival and accused of loitering. I was informed I needed to be “eating, drinking, or gambling”. So I buy a coffee and send my emails while waiting on my grandma who is a player’s card holder. They know who she is and they know we are not there soliciting or doing anything they seem to be afraid we’re doing. The behavior has to be threatening enough to where a reasonable person would feel unsafe. Sending emails, away from the players is not threatening… They have the right to inquire, but not to harass and intimidate.