Hardees - Waterloo (IL)

5 /5 Shelli Bast: I just went through the drive through and the young man who waited on us was SO unbelievably nice!! We pulled off and we were both like wow!! That young man needs, a raise or a promotion or at least major recognition!! Let him train all the newbies!!

5 /5 Jeff Giesegh: I used the drive-through. The order was correct. The staff was nice. The food was hot. I like the convence of being able to get out on Route 3 at the traffic light. Using the app can speed the ordering process.

1 /5 Heather K: We will no longer waste our money here. We were asked to pull forward and when the young man brough it out, our fries were literally falling out of the top of the bag. He shoved the bag towards me and they came spilling out down the side of the inside of my car. My burger was soggy and dripping with condiments. The patty was nearly raw. Our fries and tacos were decent but the rest of our order was cold. We spent $40 on dinner and could have had a nice meal at a local restaurant for a few more bucks.

5 /5 Mark Miller: I came in this restaurant today and Maddie the General Manager helped me set up the app and place my order! Grace had it up fast and ready for me to go! Thanks Maddie, Chloe, and Grace

3 /5 Lewis Fischer: We went in between mealtimes, so no one else was in there. Girl took our order than disappeared to the back. I could see our food on the shelf. A gentleman stuck his head out and asked if I needed anything. I said, "Yes, you could hand me my food." He laughed and went back to whatever he was doing. By the time we got our food it was pretty much room temperature. I understand fast food places can get busy, but no other customers were there during the entire experience.