Jimmy Johns - Mt Vernon (IL)

1 /5 Its Yaboi: I showed up at 8:30 on 11/12/25 after walking across the street because they were supposed to still be open and they had locked the doors and closed already which is really irritating because after a 12 hour shift this was all I wanted to eat

1 /5 Saleem Kashif: Attempted to use a reward from my JJ rewards account and the manager refused it because it was an "online order only" reward. I questioned it as other locations work with me and the manager said there wasnt a way for them to enter it into the register. That wouldve been fine if that were the end of it but as i walked away, she said under her breath "its only 5 bucks." Regardless of how much money it is, a customer facing employee should never shame a guest.

5 /5 Lei Francisco: I ordered 2 Giant #1 with one cutting into 1/2, the other into 1/4. The person who made my order was super busy with all their lunch rush orders as there are only 2 of them on site. She not only made my order fast, but also was able to multi-task (while taking drive-thru calls). When she handed me my order, she told me that she marked those 2 orders so that I dont get confused. What a thoughtful action! Thank you!

5 /5 Paul Henry: Wow !! Straight up fantastic!! Sandwich great ! Freaky fast !! . And customer service outstanding!! Keep up the good work in Mt Vernon !! Bacon chicken sandwich off the chain highly recommended!!