Midway Duck Inn - Low Point (IL)

1 /5 Deszie Donelson: Pls note: our server was fantastic and kind. Management was NOT. Not only were they scarce but lazy and unprofessional. They don’t know what they are doing and need POS training to provide the correct order buttons for their servers. My wife wanted to surprise me and take me to a hometown spot she frequented with her family as a teenager. Didn’t know it was under new management but I can tell you- this is called midway Duck inn but the management is below MID-way. Went from a delish meal with a few hiccups that we at first overlooked, only to be disappointed and charged for sides that came with our meal bc they didn’t update their pos system and sent their lovely server to apologize on their behalf but continue to charge us. My wife ordered a meal that comes with a side salad and side. She asked for an additional side of asparagus which had an up charge which was perfectly acceptable. However, we got charged extra for one of the sides that came with the meal. We asked to speak with management after pointing out the mistake and both managers refused to fix the issue and then refused to visit our table. They requested my wife to go to speak with her at the bar bc she was too busy serving an empty bar and a chef who was busy sending out withered salad to tables to speak with my wife. On that note: my wife replied with , no the manager can come speak to us just like any normal manager should. We sat waiting for at least 25 minutes to get through a three minute common sense solution. Instead of this one time $100 customer experience that will be their only customer experience. Lost out of potential business over a $5 side. I don’t recommend going to this place unless you want ok food and a side of P.O.S service. I feel bad for serves who work under this management. To treat customers like this made it out to be what was a simple correction to an uncomfortable one. Unfortunately this is just my review. Back to the manager situation, I’ve never been to a restaurant that left their server hanging without any clue on how to fix the solution as if the server apologizing so many times but not comping a side that was obviously over charged. A customer shouldn’t have to pay for the managements mistakes period. This place won’t be open long with management like this. Good luck.

5 /5 Ron Davis: If you are drawn to rustic hole-in-the-wall places, you’ll feel right at home. The food is quite good. The drive from Peoria is lovely this time of year. Best chicken in the area. My Pescatarian friends ordered the blue gill, said it was a real treat. Make sure you take some fritters home, if they last that long. Ron D.

5 /5 Daniel McClure: Burgers: 9/10 Cod horseshoe: 8/10 Corn fritters: 10/10 Overall: highly recommended! While out for a drive we stopped in for lunch because wed heard good things. We were not disappointed. This is a great local dive and diner. Unlike many diners, this was very clean and not musty smelling. The atmosphere was vintage yet authentic. We asked for recommendations and the very helpful server mentioned the burger and cod horseshoe were excellent. They were. We also ordered corn fritters and were they a treat! I would definitely recommend this for lunch and Im sure dinner would be even better!

5 /5 David Piper: Very good food, generous portions. Pork tenderloin and fresh cut fries were excellent. Cozy, lodge vibes inside. Its a small place and fills up fast on the weekend, reservations recommended. I cant wait until my next visit.