1 Spa & Nail - Glen Carbon (IL)

1 /5 Susan Zykan: I have been a loyal customer for quite some time, but my last few visits have been disappointing. The quality of service has declined, and it feels like the staff is bothered when you ask for specific requests. During my most recent visit, I asked for a coffin shape and received a short, square shape instead. The overall execution of the nails was not what I expected, and the expertise just isn’t what it used to be. I’ve spent a lot of money at this salon, but I no longer feel valued as a customer. If I’m paying for a service, I expect to be listened to and appreciated—not treated like an inconvenience. My pedicure was horrible as well. Still rough skin and the polish is so thick and uneven. Unfortunately, I will not be returning and will be taking my business elsewhere.

1 /5 Sherri Carroll: I chose an upgraded pedicure of $60! My heals are still rough, nails were trimmed and have sharp edges. The pedicure included hot stones, and she barely rubbed them on my legs. Will not be returning to this salon.

5 /5 Natalie Hebert: Amazing service. Extremely clean. They do a great job with Nails. They are also very gentle and they are fairly priced. I go to David and he does a great job. I would highly recommend this place.

1 /5 Kourtney Odorizzi: I have been coming to get my toes done with Kim for years. Appointments never run on time, if you call and book an appointment dont expect to be seen at that time. No one greets you when you walk in the door. It is very disheartening because I love the job Kim does, but it seems customer satisfaction and service is slim to none.