Aarons Auto Center & Quick Lube - Marion (IL)

1 /5 Whitney Waldron: Had my car serviced at Aaron’s last week. 5 different codes popped up on the dash and then the wouldn’t start. Dropped it off and was finished the next day. I was impressed with how quickly they got it fixed until I got the car home only to realize all the codes were still on the dash. Called Aaron’s and talked to the hateful receptionist only to be told that all they did was fix the starter. They didn’t even check the codes. They are refusing to fix it without paying another diagnostic fee of $130. Will not recommend nor give them my business in the future.

5 /5 Jamicka Thomas: My car broke down about a hour away from home, they got me in right away and did everything they could to get me back on the road. Super friendly, would definitely recommend!!

5 /5 Teresa Spoon: We are traveling from Louisiana to Chicago and this morning we heard a noise from the drivers side tire. So we found Aarons and stopped. They were able to get us in pretty quick, got all the parts we needed and fixed us up right away! The people were very helpful and friendly. I highly recommend them to anyone looking for great service at a fair price and want to do business with honest people. Thanks for turning my nightmare into a pleasant experience.

5 /5 Lexi Padron: We stalled outside of Marion IL and the mechanics at Aarons got us back on the road by Friday evening. They seriously worked miracles and we are forever thankful we didnt have to wait until Monday to make it all the way back to Michigan.

1 /5 Nicholle Williford: The head tech was extremely rude and smart mouthed. He spoke poorly of customers of vehicles he was currently working on and had a very poor attitude. After hanging up from one customer & quoting her a bill of "at least $9,700 but thats the starting point" he then continues to speak poorly of her after hanging up the phone. All this was said in front of a lobby full of people and the receptionist. He spoke down to me like I was a peasant beneath him & he made it clear that I was bothering him because I didnt know what was wrong with my vehicle. He embarrassed me publicly in the lobby and i left in tears. I will never again go to Aarons, nor will I recommend them. I will, however, urge everyone i can to seek out other auto shops. This was the worst customer service I have ever received in my life.