3 /5 Alexus Howard: So, originally I showed up no appointment on Thursday morning at 10:30am wanting to get serviced by the lady who sits in the back left corner. Ofcourse she was busy, I expected that. But she offered for me to come back at a later time(noon). I agreed, and when I came back there was still someone in her chair when I arrived. I waited about 15 minutes before she communicated to her husband to start the process of the take off for my previous paint job and to start a fill-in on me. This meant that all she would have to do is shape and paint my nails when she finished with the other client that was still in her chair. Well, this deeply upsets me because I waited 2 1/2 hours for the experience to be serviced by her and in reality was serviced by her husband. Whatever at this point, I just go with it because I need to be to work within the next hour and a half… and just like I expected, my nails came out hideous!!! and I didnt like the shape whatsoever. I still went ahead and paid plus left a tip, only for my nail to break the VERY next day and I’m sure it’s because of the way he laid the foundation incorrectly. So I called and explained to someone over the phone and they agreed to fix it for free, but again when I arrived there was another person in her chair so I waited 10 minutes and when she finished painting my nails the color was definitely off and didn’t match at all. She didn’t say anything so I just left and chalked it up as a lost because I’m usually not confrontational, plus I needed to get back to work. On my way out of the salon, I ran into the husband and I asked for a discount for the next time I came and explained I was pressed for time and the color did not match. I told him how inconvenient it was for me to have to come back again to have my nail be fixed.. this meant coming back for the 3rd time this week!!! Hell no!!!!! Well The husband immediately gets offensive and said he will not honor giving me a credit or discount but that he would fix it for another day because it was free and “I don’t pay anything this time.” Don’t waste your time, you’re just a number to them! I won’t be back and I’ll be sure to tell everyone I know