1 /5 Cassie Switzer: Keracutz has gone downhill a lot, and Im not sure why. I used to love this salon and wouldnt go anywhere else!! Everyone is very nice, but consistency is just too spotty. I havent been happy with services here since Tera left. Ive been using Keracutz for 13 years and have gone to multiple stylists, but the service lately just keeps getting worse. I really wish things were different, but its safe to say I wont be coming here any longer.