Keywords: troy family dental

Troy Family Dental - Troy (IL)

DDS, Dentist near Troy

Address: 🏡 606 Edwardsville Rd, Troy, IL 62294

Phone : +1 (618) 667-8020

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJYYzN_Hn8dYgRw_O9Qw52deM

#Illinois

Where is Troy Family Dental 🏡?
606 Edwardsville Rd, Troy, IL 62294
What is the phone number Troy Family Dental 📱?
(618) 667-8020
What Clients Are Saying about Troy Family Dental (on GG)

1 /5 G R: Where do I start. Honestly I am shocked they are still in business. Years ago my wife and I went to Boatman not knowing that he has the nickname the “root canal king”. First time I went. I was told I needed three root canals. I trusted him. Had them done. Even with both my wife and I having the best dental insurance, I had to pay a ton of money out of pocket. Later found out they were billing both our insurances for the same work and billing me too. Their pricing was three times as much as everyone else. One of the crowns he installed was ground down so much that it had the gold underlayment showing through. As soon as I got in my car I saw it and went back in. Boatman’s daughter was rudely arguing with me that because it was a molar tooth this is normal. No way this was normal. After 15 minutes of back and forth, Boatman got involved and ordered a new one. I didn’t know any better and went back a second time. Told me I needed three more root canals. This time I declined and went to another dentist. I had exrays done by the second dentist and told nothing was wrong with any of my teeth!!! My wife has the same experience with shoddy work and extremely high pricing. She also was tried to be sold multiple root canals that were not needed. We stopped going. An ex employee told us that he even hired a company to do great reviews to cover up the bad ones. I would strongly recommend you get a second opinion on any work if you don’t trust the real reviews. I would also look at what you are being charged and what is being billed to your insurance.

5 /5 Clinton McCormack: I chose Troy Family Dental for my implants because they seemed to be the best provider. Ive had my first surgical appointment for the implants of my upper teeth. The doctors and staff have done a wonderful job of making me feel very comfortable. They are cordial and go the mile to make sure I understand the treatments. I feel I can ask any questions as I think of them and they are always ready and willing to give me clear answers. The picture was taken at home the evening of my first surgery. These are the temporary teeth.

5 /5 gregory page: I have been disappointed by other dentists. When I decided to go to Troy Dental, that was the best decision that I have made in years. The people there are professional, and attentive to your needs. The Doctors are the best that I have ever seen. I cant even describe how much better they are from the ones I have went to in the past. I am an older man, and have been treated poorly by others, but at Troy, I have been treated with attention and respect. But the most important part is, they are the best!! Thank you!

5 /5 Joyce Rowland: I need sedation dentistry and Troy Family Dental offers it. All of the staff were pleasant, helpful and concerned about my dental needs. Dr. Spencer kept me at ease. Looking forward to my procedure! This is the place to visit for all of your dental needs!

5 /5 Shannon Imming: Erin and Dr. Boatman were so very nice and explained everything that could be done for the treatment of how to go about getting full mouth dentures. The office was extremely clean and very inviting. They did not pressure me with doing something that day. They gave me all the information so I can make an informed decision. I was impressed that Dr. Boatman himself called me the night before my appointment and asked if he could answer any of my questions if I had any. I would definitely recommend their office 100%.
Convenient Location
GG map: https://www.google.com/maps/place/?q=place_id:ChIJYYzN_Hn8dYgRw_O9Qw52deM

Others Salons Near Troy,IL

Best 19 Dental Clinics and Dentists in Edwardsville, IL You Can Rely On

05-2025 Troy Family Dental in Best 19 Dental Clinics and Dentists in Edwardsville, IL You Can Rely On

Bauer Hite Orthodontic Specialists - Edwardsville Hannah B: I had a very pleasant experience! Length of braces went as promised. I actually got them off a couple months sooner. Very friendly staff and always accommodating with appointments. I also like that there’s a payment plan option that worked for us. The office itself is very family friendly. It’s nice that as an adult they don’t make you feel any different when a lot of the patients are little kiddos as well.

Dental Wellness Center of Maryville - Maryville Kathryn Stiegemeier: Myself, my husband and my 5 year old have been coming here for about a year now. Dr. Patrick Murphy and his entire team are always so welcoming, thorough and make you feel right at home. I recently had to have some fillings as well as a root canal done and I have nothing but amazing things to say! I had zero pain from the time my procedure started to 3 days later. I am impressed with how well this team cleans teeth and gets procedures done in an effective and timely manner! My husband and 5 year old love it here as well! We will recommend this dentistry to all our friends and family in the area. Go see them today, you won’t be disappointed :)

Dr. Danielle Csaszar - Edwardsville

Associated Pediatric Dentistry - Glen Carbon Kaminski Katie (Katie K): I wish I could rate them 10 stars. We have had a few bad experiences in the area at other dental offices. We came to APD and they were able to do both of my children at the same time. My son has Autism Spectrum Disorder and they were so accommodating, he has a lot of sensory issues and they took time and communicated what they were doing and when, he really felt so comfortable and actually enjoyed the visit with how fun they made it. The front staff is fabulous, the hygienists and Dr Mara were incredible!! So beyond thankful to have found such an amazing pediatric dental office.

Metro East Dental Care - Granite City Craig A. Miller Jr.: I have been getting my Dental Care done at Metro East Dental Care for almost 30 years now ever since I was a little kid. I’ve been there since Ms. Cindy was there and when Dr. Kent and Kathy Splaingard were there as well before they Retired. The Service has always been Excellent and the Staff are always very nice and friendly. I highly recommend Metro East Dental Care for all your Dental Care needs. Dr. May’s and his Staff are Awesome. I promise that you will not be disappointed.

Brinley Orthodontics - Maryville Lynn Kash: My daughter and myself really liked this orthodontist. Only one I could find that takes Medicaid. It’s a drive, but so worth it! I really liked the staff, very friendly. They do have an entertainment center if you have little ones so they have something to keep them busy and a charging port. My daughter went there for almost 2 years to get her teeth straightened. This place did an amazing job! If the child goes there on their birthday, they get a free hoodie. My daughter was sad for having to leave the place after she got her braces off and received her retainers. Her teeth look so much better and it’s to this place that that was able to happen (with my daughter doing what was instructed)! Great job to this place and thank you for helping my daughter have a smile she can be proud of and show off!

Brent Wohlford - Glen Carbon killer Thompson: My experience from day one was friendly. My name is Desiree Thompson and Im looking forward to my next visit.

Signature Endodontics - Glen Carbon Tim R: I had a root canal done by Dr. Ryan. She was extremely courteous and professional. The best part was I felt nothing. Ive seen some of the older reviews, and I saw none of the negativity. I did hear, however, there is new ownership, so this may play a role in the change. To say Im pleased with the work done by Dr. Ryan would be an understatement. Thank you for the pain relief!!!!

Andrew M. English, DDS - Glen Carbon AMBER: Have been going to Dr. English for years, my daughter too (15+ years). I moved to Missouri but still make the drive. We started going back when the office was small & it has expanded & they see a lot more patients now & it’s become very impersonal with so many different hygienists (I used to see the same one every time & now it’s always someone different) & receptionists. Today, I drove in the rain from Missouri (40 min commute) & was 9 minutes late for my appointment today. Then waited 5 more for the receptionist who wasn’t out front & a line started to form. They proceeded to tell me that because I was 15 minutes late that I couldn’t be seen for my appointment! I explained that I was only 10 late & that traffic wasn’t the best, but then they told me that because I didn’t respond to their automated text messages to confirm my appointment, their policy is to cancel & reschedule. I have never signed anything stating that if you don’t respond to automated text messages your appointment will be canceled & pretty sure like most offices, you’re at least provided a grace period of 10min. I understand they have patients to see, but 10 min & it’s raining? And then to add the 5 minutes of time for the receptionist not being available & then tell me that it’s because I didn’t respond to their automated texts? (There’s so many reminders I just have them silenced. I made the appointment, so It’s confirmed until I cancel, right?) Ughh, I feel so upset that I drove out here today & took the time off of work & that I was treated so unkindly. I will not be a patient w Dr. English anymore, unfortunately. It’s not his fault, tho, he’s really great & so kind & caring, so if you can tolerate the unprofessionalism from the front & the detachment from acknowledging that you’re a human, he’s a wonderful dentist! l’ll find somewhere closer to home now, which will work out better for me anyway. Side note: I tried explaining that their customers need to be aware of their change in policy so they know that they have to respond to the automated texts, cuz for the past however many years, I’ve never responded to any automated texts & never had an issue with them cancelling my appointment> the receptionist argued “it’s how we run things here” “we’re cracking down now” “I sent a message out this morning” “you never confirmed” & it just turned into something so awful, I wish I had the writing ability to describe her facial expressions: her smile was so condescending & her tone & how argumentative she was. It just made everything worse & added to the frustration & SHOuLD absolutely not work in customer service without proper training to deescalate conflict IMO. They lost a very loyal customer & big fan of Dr. English today. I know it won’t affect them & I’m just a number to them now, but at one point, in the past, they would’ve been kind enough to let the 9 min late drive in the rain from Missouri slide, but they’re too big now & see so many patients & that’s what matters now, not me or my time. (5 stars for Dr English)

Brammeier Todd DMD - Glen Carbon Renee: After several different dentists, Todd Brammeier is the dentist I chose because of his great customer service. He cares for his clients as if they were his family. He pays attention to detail, works well with insurance and payments. I cant imagine any dentist for my family as good as Todd. He gives that small town feel to great values (honest and sincere) and service (easy to work with, great personality). He deserves 5 stars.