1 /5 Jacobs Toy Show Productions: I bought a pair of school uniform shorts, they didnt fit my son. The very next day, I called in the morning to see if I could exchange them for a bigger size, was told yes, if I have receipt, great, no problem. A few hours later, I go in, the lady, (very rude) says "uh, you aint got no tags or nuthin on em", well,...no, I dont, my son took them off when he tried them on, but I have my receipt that I was told would be acceptable prior to me coming down here. Then, she takes my receipt that shows what I purchased and amount, and says, "not this receipt, I need a different one, you got two" I said, no, I dont remember getting two, if I did, I would have it. Then, looks at other employee rolling eyes, I walk off and go try to look for a different pair, they have none. I go back up, ask the lady if she knows when theyll get another shipment of school uniforms in, she says, "nope" and that was it. I asked if I could have my receipt back, she says, "the other lady has your stuff", I go over take my receipt and leave their shorts. Ridiculous. It wasnt about the money, I wanted the exact same pair, bigger size. Waste of my time, rude customer service, unprofessional and just lost a customer and everyone else I can tell to not go there. Which, I will. Selecting one star, because I cant leave it blank. Zero stars.
