1 /5 Madison Walls: Horrible customer service by the red-headed manager. Went in to do an exchange and was accused of having both washed&worn one of the items. The manager also accused me of “stretching it out”. This was extremely insulting, especially because of the amount of money I spend here and that there were other customers present. It was humiliating actually. I have never had a negative experience at this location before and have always RAVED to my friends about this location. But, unfortunately, I will never be shopping here again. Such a shame. This USED to be my favorite place to shop. I even took my grandmother into this location and recommended it to her. It is so disheartening to know that I can’t trust that my own grandmother would be treated with respect, if she were to go in on her own. Not to mention, the manager and other employees behind the register were clearly talking badly about one of the employees (who wasn’t present at the time). Truly disgusting behavior.







