DTLR - Waukegan (IL)

1 /5 James Walker: Please close this store. The level of rude and disrespect is unruly. Hold clerks on their phone. Not a smile in the building. If you ask a question you wil be talked to like youre bothering the clerk. There was one young black female who was nice and had no problem answering my questions. Also Manager was polite when I spoke to her. She had no issue giving me the corporate number.

1 /5 Luz Mercado-Cole: Waited in line for gammas @9:55am on sat 12-13. They were letting in a person at a time in 10 degree weather. I finally get in & they were sold out of my sons size. Fine, but I asked to buy another shoe. The guy working there told me they were only open for the release of the 11s. I walked out, dnt want business their lost.

1 /5 Kenecha Freeman: Never leave without checking your shoes, I went on 03/01/2025 the store was crowded with people from Jordan release, got my son a pair of shoes that were worn and they knew it because they check before coming to the front. Hopefully I don’t have trouble returning them this is just a heads up and definitely a last time come here because they know they sold worn shoes. I AM PISSED⁉️

1 /5 Damita Patterson: I shop here to avoid having to travel longer distances to other shoe stores. However, this place has the absolute WORST customer service EVER. No one’s smiling and no one’s greeting and ready to help. I don’t know who the manager is there but they ought to be ashamed of their staff and themselves!

1 /5 Renaiy: Please someone do something about this DTLR on Lewis in Waukegan. They are so rude they don’t welcome you in with a hello, you walk in they look up at you look back down to there phones. Someone picked up an order she walk to the back texting on the phone and brought out the wrong package. And not once did they as did I need any help. Nope not getting my money