Talbots - Springfield (IL)

5 /5 Mike Bell: I brought both my wife and mother into Talbots in the Gables. The staff and service was absolutely outstanding! The clothing they purchased is top quality, feels great and looks and wears wonderfully! Mike Bell

1 /5 Bambi Rohr: Took my 83 year old mother-in-law in for pants. I sought out an older salesperson thinking she would be more helpful than the younger ones. Wrong!! She was unfriendly, acted like we were bothering her and never came back to the dressing room to ask how we were doing. The bad experience reminded me why I prefer shopping at Von Maur in Decatur and will never go back to Talbots in Springfield.

1 /5 Tony Jenkins: Needed a code for my boundared law. We found one. We liked asked the woman if it was 40% off of that price. Then she took a red pin and marked it up a $100. She said now its 40% off. It was probably missed marked to begin with but it just seemed kind of strange

2 /5 Kimberley Moore: I love talbots the store and their clothes etc but their customer service is horrible and its only because we are black yes i say it because my mother and i have shopped in that store since they opened and the old sales people the old manager knew us and were always helpful people but these new people follow us around the store and dont say two words to us. Until mother walks up to the counter to pay on her bill and purchase an armful of clothes. Then she takes my moms payment then proceeds to wait on two more people while we sit and wait for her to rings us up. Me i was livid and decided to take my business across the street to Chicos where by the way the ladies treated us beyond beautifully!! I spent all my money there. My mom is a firm loyal customer since day one she shops there and online religiously.

3 /5 Linda Pullum: No greeting when I walked in, not busy but had to look for someone to wait on me. Will not return. Acted like I was putting them out when I asked for help.