The Sewing Shop - Kankakee (IL)

1 /5 Jim Neveau: Broaght in two coats after three months still not done, said they could not find replacement parts, I ordered and had the next day, broaght the parts in and still took a month and after I did the work getting parts had to pay too much. Wont go back!!

5 /5 Henry Walters: Attention to detail, friendly staff. Pleasant experience overall.

1 /5 Vesta Barrett: Ms. Lois is a big liar, had my kitchen chairs just two of them and never finished always excuses!! Had them for a year and done nothing!!!! And she always moving somewhere. Bad business....... Go somewhere else....

1 /5 Happycamper: I would never take another thing here. They laughed at me, and my clothes, when they thought I left, and she did not advise me about darts, which is what one of my dresses needed, and ruined my dresses. When I called Jackie about it, she avoided my calls and didnt return them. Then, when I sent an email with pictures, asking for a refund and payment for the ruined dresses, she said she would refund my money, but wanted me to bring the dresses to her, because if shes paying for them, she wants them. What other repair business ruins your belongings, and then says, if i ruined it and have to pay you to replace it, then I get the originals. Then she wanted to pay me with a company check, and not a money order or through PayPal, even though I had to pay in cash. She did sloppy work too, on what she did. I do not trust this place and the people at all, and I would advise not to trust them with anything you really care about. I was heartbroken that she ruined my dresses. Why havent I filed a small claims suit? SO much trouble, considering her name and her partners name on the business license are not at the same address, and it has been QUITE difficult to narrow down whats going on with these people. I lost $90 to this place. Dont do what I did. Take your clothes to the other place in town

2 /5 Maria Burgard: I did not have a good experience and would not recommend for alternations/business. I dropped my bridemaids dress off back in April and they craved out about 4-5wks that they had it to work on. I went a day early from pick up day, wasnt ready (even after they told me yes I can pick up on phone), I was understanding came back the next day the 24th (my pick up date) to it still NOT finished. I had to wait around several hours for it to get finished up and it still didnt come out 100% the way I wouldve liked. Lacks professional business manners (timeline, personable customer service)