Verizon - Tuscola (IL)

5 /5 Michelle Nihiser: Mike is awesome! He was so busy, but he took time with each customer to make sure their needs were met. Even customers like myself that are in the over 60 group lol. He took the time to explain our every question. Never let this employee go. He deserves a raise!

5 /5 Tim Smith: Was very helpful in solving my issues with my phone. Informed me I could get a new phone for free and got everything switched over to the new phone! Would recommend them to anyone needing help

1 /5 Melissa: Walked to this location (which should have been open until 6pm) in the rain with my son only to find out they hadnt been open since at least 2:30pm (maybe longer). No signs on the door explaining why they werent open during business hours posted online. Very inconvenient when we walked almost 2 miles to get the phone working. Why wasnt someone there??

1 /5 Dave Kleiboeker: Russell cellular Tuscola Illinois wanted to charge me $50 to return a basic contract phone. I told Verizon they said there was no charge to return the phone, it is free. I decided to return the phone after the store called me and stated that I need to come in and pay an extra $61.27 And come in in the next couple days otherwise your service will be affected

5 /5 Pam Sigler: My experience was very good and helpful Mike does a good job to explain and help to understand the technology. I would highly recommend his expertise.