Von Maur - Normal (IL)

5 /5 Daniela Rosado: I recently visited Von Maur at Normal, Il. This clothing store was well-organized and easy to navigate. I was very impressed with the quality of the dresses and the excellent customer service. The staff were friendly and helpful. I want to give a special thanks to Miriam Woods the lady who works at alterations, she is very professional and super good at sewing. I highly recommend her and the store as well to anyone looking for stylish and well-made clothing.

5 /5 12345 12345: Stopped last minute to buy a pair of shoes for vacation. They were out of my size on the display, but Hayden found my size somewhere in the back and saved my vacation. Thanks Hayden and thanks Von Maur. Great service!!!!

5 /5 Angie Hobbs: My experience working with Von Maur to purchase a mother-of-the-groom dress for my son’s wedding was excellent! From the lovely selection of gorgeous gowns, to choosing the right dress for the occasion, the Von Maur staff was delightful every step of the way. Chanel cheerfully helped both my friend and I on our initial visit to the Normal, IL Von Maur in December of 2022. Although I didnt find my dress on that day, Chanel assisted us, sharing her knowledge and complementary opinions of each of the few styles we liked. She encouraged me to come back soon because new dresses come in weekly. (Chanel took us to lingerie and showed several great options for my friends dress. She also took us to shoes and pointed out a few possibilites to try on with the dress. Chanel went over and beyond which we appreciated and my friend found shoes that day too.) Early in March, I took an overnight trip to Moline, IL and found myself with some shopping time at the Von Maur in SouthPark Mall. I headed to the formal dress department and there it was! I knew the style that I wanted after trying on dresses in Normal. My size was not on the rack but I tried the dress on that was closest to my size and knew instantly that it was the dress I desired. Linda was helping in dresses that day; she assured me that she could locate the dress in my size and have it shipped free to my home. Any alterations could be done at the Normal Von Maur which was only 45 minutes from my home. Later, Linda took the time to call me and let me know that she had located and completed the ordering process and for me to expect delivery within a week. The dress was delivered to my home four days later. I took it and my shoes back to Normal where Chanel attentively called Miriam from alterations. Miriam was sweet and knowledgeable offering several alteration options. The hemming of my dress was complimentary. I received a phone call from Miriam within 7-10 days letting me know the alterations were finished. I was thrilled that my dress fit perfectly. I received many compliments on it at the wedding and was quick to tell that I had found it at Von Maur and what a tremendous selection they carry. Thank you to these exceptional Von Maur employees: Chanel, Linda and Miriam. I am grateful for each of you who helped make this joyful occasion so pleasant. I highly recommend the Von Maur experience for any of your special occasion needs! With Gratitude, Angie Hobbs

1 /5 Franz Todt: Car tire ruined by Pothole on Von Maur Drive at East Entrance from Veterans. Property Managers Not maintaining roadway properly. Beware if going here!!!

5 /5 Samantha Hendricks: Just picked up a suit we had bought and had tailored here. Very affordable! Chris, the gentlemen in the suits department, was incredibly helpful and friendly. He walked us through options, pricing, and tailoring. So glad we decided to stop by this location, as we usually don’t go to Von Maur at all. This experience has made me consider shopping here more.