Anytime Fitness - Plainfield (IL)

2 /5 Jennifer Ramos: I have been going to this gym ever since it has opened. It is very economical for people that just need the basic to get a good workout. I am just tired of things not working there for not just months but for over a year! Trust me? It’s not the managers fault on duty it is the owner! We pay a yearly fee on top of our monthly fee and this stuff doesn’t get fixed. The gym on 135th also has the same stuff out of order. Why do we pay the yearly fee if nothing is getting fixed!

1 /5 George Aguirre: This is the second time I came to this gym in caton Farm and I wasn’t able to go through the door using my key access on my phone. It sucks being locked out and have pre workout in my system. Please fix this issue immediately 5:40am February 15th 2025

1 /5 vic24: Strengths: Convenient location: I find the gyms proximity to my home incredibly convenient, minimizing travel time and making it an easy choice for my workouts. Areas for improvement: Equipment upkeep: Some equipment appears dusty and in need of maintenance, and malfunctioning machines can be frustrating. Replacing outdated equipment and ensuring its regular servicing would enhance the user experience. Facility cleanliness: Occasional dust and broken towel dispensers create a less polished impression. Consistent cleaning and ensuring dispensers are promptly refilled would contribute to a more inviting atmosphere. Comparison to other Anytime Fitness locations: I recently visited another Anytime Fitness location and was impressed by its overall condition compared to ours. Aiming to achieve similar standards across all branches would elevate the experience for members. Overall: This Anytime Fitness location offers a convenient option due to its proximity to my home. However, I believe that improvements in equipment maintenance, cleanliness, and consistency with other branches would create a more positive and enjoyable experience for all members.

1 /5 madeline syron: Can never get a hold of anyone!!!! Tried to cancel my account and was told it was done over the phone. A month later I have 3 charges from them. Called back and was told I needed to sign something, which I specifically asked if something like that was needed in the first place and was told no. I sent back the form on Friday and was told someone would reach out by Monday. Well Monday came and went and still nothing. I have been trying to get this taken care of since mid April. I call and leave voicemails and no return call, I have sent countless emails and no response. Not sure how hard it is to cancel a membership or to get a damn call back or reply back. Would not recommend the Caton farm location to anyone.

1 /5 Joey Viz Point: Overall Gym is small but it was managed well and maintained well. My issue with this facility is that i had canceled my membership and they were still charging for 4 months straight after I signed the cancelation form. Even when I brought their mistake to their attention they still have YET to refund me $130. It has been 40 days since I brought this mistake to their attention and still no refund. If this is how they run a business then they have some bad growing pains to grow through as business owners . Highly dissatisfied with the service