Club Pilates - Wheaton (IL)

5 /5 Rita Hansen: Carmella, the lead instructor at this Club Pilates location, is the best! She is knowledgeable, encouraging, enthusiastic, and even entertaining at times. Chandler, the manager, has created an inviting, friendly atmosphere throughout the club. If you’re thinking about trying Pilates, I highly recommend this studio.

1 /5 Fabiana Almeida: I signed up thinking I was paying for just one month, but soon after I found out it was actually a membership. When I tried to cancel, I was told I had to stay at least three months to avoid a cancellation fee. I accepted that and finished my second month, now going into the third. However, after letting them know that this would be my last month, they’re now saying I have to pay for a fourth month. This feels very unfair and misleading. The terms were not clearly explained at the start, and it’s been frustrating trying to cancel. Definitely not a good experience.

1 /5 Caroline Rodrigues: FORTH time being charged and no updates from Club Pilates doing something about it. Basically a scam that will get you locked in absurd charges in case you cancel because they don’t provide what you expect.

5 /5 Marianne Duran: Love everyone here at this CP studio! From reception to instructors, they’ve been nothing but helpful and motivating! Already started a new routine in taking Suspend classes every Monday, can’t wait to take more. Shout out to Leticia, Nadine, Kathleen, and Carmela!

1 /5 Carol Hancock: I initially signed up thinking I was paying for just one month, but later discovered it was actually a recurring membership. I attended a few classes, but decided to stop after realizing that my physical limitations — which I had clearly explained beforehand — weren’t taken seriously. When I tried to cancel, I was informed that I’d need to remain for at least three months to avoid a cancellation fee. I agreed to pay the fee since I had no other option, yet they continue to charge me every month despite my cancellation. Now they keep charging me every month, making things even harder since I need be in touch with my bank constantly trying to solve a problem that shouldn’t exist. This experience feels very unfair and misleading. The terms were not clearly communicated upfront, and the ongoing billing has been extremely frustrating. Unfortunately, it has not been a positive experience.