Keywords: insurance_agency,point_of_interest,establishment

Jennifer Bertino: Allstate Insurance - Joliet (IL)

Address: 🏡 2561 Division St Suite 101, Joliet, IL 60435
Phone : +1 (815) 664-3000

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJI3ScKpRCDogRCrryvGDqL4g

Others Near Joliet,IL

Howard Wright - State Farm Insurance Agent - Joliet
Jon P. Wise: Ive been with State Farm since I received my drivers license many many years ago. Ive been with Howard Wrights office originally on my parents insurance until I got older and got my own insurance. This office is 5 STARS all the way! Maria is my go to agent and she handles everything fast and takes time to explain things in laymans terms. I cant say enough about Howards office! If you need a great agent look no further and be sure to ask for Maria.
Magdaleno & Associates LLC American Family Insurance - Joliet
Marisol Perez: I had a great experience with Magdaleno & Associates. Rudy helped me with my quote and made the whole process smooth and stress-free. He was super helpful, efficient, and really took the time to understand what I needed. I appreciated his patience and knowledge. If you’re looking for someone who actually listens and makes sure you’re covered properly, I definitely recommend reaching out to Rudy and the team!
Farmers Insurance - Tremaine Merrill - Joliet
Zidar Patterson: I have been with Tremaine for many years she is a excellent agent.
Par Insurance Agency - Plainfield
Ryley Zeller: Bill was super easy to work with, got me great rates with even better coverage than my existing policies. We had options ready to go, and when I realized that my auto was expiring he ensured that I remained covered and had my policy in place same day.
Victor Herrera: Allstate Insurance - Joliet
Adilene Serrano: The girls are awesome. They helped me a lot over the phone and even more when i stoped by their office. Very good customer service and very friendly.
Nancy Luperini - Olin Insurance Agent - Joliet
Confer Insurance Agency, LLC - Crest Hill
Bob Ernsting: Chris Confer is the best! I needed car insurance to transfer a vehicle title into my name. Chris had my policy all set up with extremely short notice so I didnt have to keep going back and forth with the previous owner. Great customer service, highly recommend.
Anderson Insurance Brokers - Joliet
emi ramirez: Mercedes is the best! She is very helpful and helps find low rates! Definitely come here for low insurance prices.
Paul Bertino: Allstate Insurance - Joliet
Bob Stone: The worst customer service! This agency was originally owned by a friend and he wrote our Commercial Auto Policy. After our friend sold the agency it has been nothing but a nightmare dealing with the Bertino employees. Most times they won’t return phone calls, and when they do they hadn’t bothered to listen to the messages left. The owner of our company contacted their office to cancel our policy when we moved our business out of state. The owner was told “you’re not on the policy, so you can’t cancel it”, obviously, the owner was dumbfounded. After several other attempts to reach someone to only get voice mail, I had to return to Chicago so I decided to stop in the office personally. There, I spoke to Rick in the Montgomery office and explained we had moved and need to cancel our current policy. He looked up our policy, typed something into his computer, asked when the new policy took effect, and entered something else and stated “ok, I took care of it and I entered the new policy effective date so your refund should go back to that date.” Great, I left the office thinking another task finished. Ah, but no! The following month we were auto-billed once again for the premium. I contacted their office and, once again, getting no answer, I left a voicemail. The woman who called me back told me she would get the message to Rick. I did not hear back for 3 three days so I called again. This time I called the Montgomery office number and Rick answers the phone. After identifying myself and explaining what’s going on, he stated “oh yeah, you came in here last month, well let me check”. He came back and said he needed to look something up and would call me right back. 2 days later I still didn’t get that call. So, again I called, no answer, leave a voicemail. By now, I’m steamed. A woman called back, and again, did not listen to the vm left. After explaining what’s been happening she told me I had to call Allstate Business Center – they have no one that handles commercial policies. Wait? What? Why wasn’t I told this from the beginning? I contacted Allstate Business and after having to explain all that had transpired, the agent there took care of cancelling the policy and processing the refund. I even got an email confirming. It helps when you speak to a professional. Bottom line, don’t go near this agency if you want any kind of customer service.
Rick Papp - State Farm Insurance Agent - Joliet
Glen Bates: Ive been doing business with Rick for over 30 years. Every time I talk to him he makes me feel like Im important. If youre looking for an agent I would highly recommend Rick Papp. Glen
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