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MidState Insurance Agency, Inc. - Jacksonville (IL)

Address: 🏡 1101 W Morton Ave B, Jacksonville, IL 62650
Phone : +1 (217) 243-6800

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJbebAqMLr34cRbuNOEpbTaiQ

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    Bre O: Was shocked to find out that my monthly cost increased by $100 a month when I removed a car from my policy with my current company. I called Brian in an attempt to find better rates. Within 2 hours he had found a policy that not only offered better coverage but, at the same rate before the increase! He explained everything purchased in the policy in full detail and was very thorough. Fast, friendly, and competitive pricing is what youll find with this agency. Update: Had an issue with my car tire on a Sunday and was needing information on a rental. Left a voice-mail to return my call, totally not expecting one until Monday, and was called back within 10 minutes. By half the day in, he was able to provide me with policy details and options for my situation. But it doesnt stop there folks.... he called me back unexpectedly the next day to ENSURE I was all taken care of and there was nothing else he could offer to help with. TOP NOTCH customer service.
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    Joe Momma: This agency is built on customer service that can’t be found at big companies like State Farm. Their dedicated team of friendly employees work to get you the lowest price possible. Very satisfied!
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    Karloo Reyad: I had an amazing experience with this auto insurance agency. The team took the time to understand my driving habits and personal preferences to recommend the best coverage for me. The process was fast, smooth, and thorough. They walked me through every option and explained everything in simple terms, so I felt confident in my decision.
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    Charles Wilson: Steven was prompt, smart, and did a good job. Some of his emails were written after 5 PM, suggesting a good work ethic, which used to be almost universal in my profession when I was his age.
    Jeff Mossman - State Farm Insurance Agent - Jacksonville
    Debbie Jones: Jeff Mossman has been my insurance agent since I relocated to Jacksonville Illinois in 2016. His office has always been very friendly, helpful and professional whenever I called or visited the office personally. Ive had several vehicle claims because of deer and raccoon damages and the claims were taken care of immediately as far as rentals and helping me find the best collision shops in Jacksonville. I would recommend Jeff Mossman -State Farm Insurance Agent to anyone who wants a honest dependable and trustworthy insurance agent.
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    Brent Bordenkircher: Robb has been a fantastic agent for my family. Hes gone above and beyond when I needed information quickly, is very responsive and does everything that you would want a personal local agent to do.
    Phil Wiegand - State Farm Insurance Agent - Jacksonville
    Laurie Nyberg: Due to unforeseen circumstances I had to be dropped from my State Farm policy. Which was fairly upsetting because I had been w customer with State Farm for a long time. But I was dropped from my home owners policy which was out of the agents control completely. This was quite upsetting but the agent did reach out to me and did his best to make sure the transom was as smooth as possible. I realize now he was just doing everything in his control to make the situation as smooth as possible even though he’s not in control as to who and when the customer may get dropped from their policy.
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    Hillary Waddle: Brian and his team took the time to get to know my needs and explained the coverage options available, all while being very kind and patient. It was a laid-back process and I never felt pressured. Saved me a ton of money in the process! Highly recommend!!
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