5 /5 Shanti Okawa: Everything about our experience working with Mineralogy was a dream come true!
My fiancé and I were looking for a jeweler to repurpose some family pieces into a custom engagement ring, and found Mineralogys beautiful custom work. After looking into their studio more, their values and ethical practices, we knew we definitely wanted to work with Theresa and her team.
Their custom process is so clear and well defined-- even though we are from out-of-state, Theresa was so great with communication leading up to our consultation-- reviewing inspiration, clarifying any questions, and helping us through shipment of our heirloom pieces.
We traveled to Chicago for our consultation, and were greeted with the most stunning array of gemstones to choose from that the team had curated specifically for us. We absolutely loved the interactive custom process and being so intimately involved in each design decision. Theresa was so helpful in guiding the consult-- making sure all of our heirloom stones were in a placement that would be safe and secure in the setting and also balanced the different center stones we were considering. The team also did a wonderful job helping us remain within our set budget during our consult, and never pushing to upsell us on features or stones which we really appreciated.
One part of this process we were unsure of was how much of our original heirlooms would survive-- and we were stunned by the amount of care shown by Theresa and her team to carefully remove stones and return the original settings to us in near perfect condition.
We just received our custom ring last week and the end result was more than we ever dreamed of! It feels like us in every way and is such a meaningful way to include our family history as well. We are so grateful to the Mineralogy team for helping us to create a very special heirloom of our own, and looking forward to working with them again in the future!