1 /5 Pedro Sardela: I concluded my case with OFlaherty early as things changed, not due to any issues with the firm. Unfortunately the experience after that was very disappointing. 1 legal inquiry while the case was open went unanswered, and another legal request was invoiced for with actions taken by the legal team but those actions taken were never explained to me (what was attempted, what happened, what now?). As part of my request to conclude the case, I asked for an update or answer as to why those 2 inquiries werent follow up on or communicated to me.
It took 18 days to for them to formally to conclude the case and initiate the remainder of the retainer refund with no answers to my original 2 inquiries, and certainly no additional refund for the cost of those 2 inquiries to begin with.