Keywords: establishment,insurance_agency,point_of_interest

Shelter Insurance - Chris Clayton - Charleston (IL)

Address: 🏡 707 W Lincoln Ave, Charleston, IL 61920
Phone : +1 (217) 345-3802

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJMTWZdkYdc4gRN-q7wxto9_U

Others Near Charleston,IL

  • 8 Recommended Insurance Agencies in Charleston, IL

    08-2025 Shelter Insurance - Chris Clayton in 8 Recommended Insurance Agencies in Charleston, IL
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    Mahym Mahym: I needed to add my husband to my insurance and change the address. I have a beginner English, I called your insurance company several times, but your agents were very cold to their work, they did not even want to listen to me, and then I asked a friend who speaks good English, he also called and told me that the agents were cold to their work and advised me to change the insurance company. And as soon as I wanted to change the insurance, your agent Mark wrote to me. He had previously helped me change my address in the insurance. I thank Mark for his professionalism, for his humanity, for his patience. I give five stars only for Mark
    Lincoln Auto Insurance - Chicago
    Nicole Thompson: Trinei was so helpful and very professional! She even alerted me to some situations that are fraudulently on my driving record that no one else has ever let me know (which is crazy cause it is very important). That just goes to show how thorough she was and accurate with the help that she provided. I really appreciate that and her getting me the best quote as possible. Shes a real asset and her customer service skills are awesome too! Thank you again girl!!
    Acceptance Insurance - Chicago
    Jason Paredes: This location has a great staff very helpful , signed up as a new client they really explained all my options! Highly recommend due to their amazing staff
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    Eri Hernandez: 10/10 Franco was great. Hes super helpful and knows his stuff. Definitely recommend!" Really happy with the service . Fast, friendly, and got me exactly what I needed." Franco made getting insurance easy. Hes a pro and really takes care of his customers."
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    Marco Reyes: Unfortunately, there was a lot of shadiness associated with this specifically with timing and money. I am trying to keep this as professional as possible, but it took me a while to get my reimbursement on top of that. I began legal proceedings against this agency, and they immediately reacted to get my reimbursement over. I was charged the cancellation fee, which I suppose I understand however the amount return did not match what they charged me vs what I received. Santiago and this agency are definitely not the people I recommend and would recommend to go elsewhere.
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    Lisa C: Kyle Talkington is fantastic! He is readily available, answered all my questions and got my insurance needs met quickly and efficiently. I highly recommend working with him and Lakeview Insurance Agency.
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    Dee Anthony Velez: I hate to do this— most of my reviews are 5/5 but sometimes you get 0/5 experiences…. Please do not go with the sales rep, Sonia, this hasn’t been my best experience. It unfortunate, I’ve had UAI for years. But it’s all good. I found a better policy, better price and better customer service. What made this the worst was the putting me on hold, taking me off hold & keeping the other line on mute and doing this multiple times. It’s the lack of communication for me…
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    I Am: Ms Chantel was able to get my stressed out dad to relax and thats a win in my book! Great customer service... you might have to wait a few minutes but its worth it
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    Yani Williams: Elizabeth was my agent she was excellent with finding me a good policy for my new car she took her time and she was very resourceful I am very grateful for her shes a great person.
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    Jeanine Stuckey: I called Urban insurance agency to make a payment and on the very first ring a human answered!!! That doesnt happen anymore. I was so happy with the customer service. Sharon does an excellent job! I appreciated that experience very much! We could all use LESS stress! Great job Urban Insurance Agency!
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