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TROXELL - Springfield (IL)

Address: 🏡 214 S Grand Ave W, Springfield, IL 62704

Phone : +1 (217) 528-7533

Weekly Open time

Place GG: https://www.google.com/maps/place/?q=place_id:ChIJ_0cGurE5dYgRQsRRWjeOojk

Where is TROXELL 🏡?
214 S Grand Ave W, Springfield, IL 62704
What is the phone number TROXELL 📱?
(217) 528-7533
What Clients Are Saying about TROXELL (on GG)

5 /5 Megan Goodman: I started a new business, and Troxell was very helpful acquiring insurance for it! Ben was so kind and patient with explaining to a first time business owner what I would need, and what each kind meant. I really appreciate their help!

1 /5 Shao-Yeh Lu: I am extremely disappointed with the lack of communication from Austin Mudd. Despite sending multiple follow-up emails regarding my initial request to explore better rates, I have not received a single response. If you are earning a commission from my insurance payments, the least you could do is provide proper service and maintain decent communication with your clients. This level of unprofessionalism is unacceptable. I would not recommend this agent or the company to anyone looking for reliable service.

5 /5 Jonah Meier: Sharlene Langford is one of most hard working individuals I have encountered. Multiple times shes proven herself to be dedicated, empathetic, and overachieving to ensure customer resolution and satisfaction. It gives me peace knowing that insurance needs are facilitated by her expertise and care. 10/10 recommend.

5 /5 Naomi Talbott: I have had many negative experiences when it comes to insurance. Yet, with Morgan at Troxell, I had the best experience I have ever had with anyone regarding insurance. She was readily available, answered all of my many questions, and was of great spirit while doing so. She was able to assist me with my issue and solve it completely. I am so appreciative of the efficiency, candor, and level of expertise presented by Morgan during all forms of correspondence.
Convenient Location
GG map: https://www.google.com/maps/place/?q=place_id:ChIJ_0cGurE5dYgRQsRRWjeOojk

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S Mayer: Their "contact us" on their site is either broken or it doesnt get updated when people leave. I made two different inquiries that were not returned. When I called I didnt find them to be terribly motivated to seek out better rates on my behalf or to explain things to me. I sought out a change from annual to semi annual payment. First Mary told me there was a fee to do that, which the paperwork contradicted. Then when I sent her the paperwork saying as much, she got snippy with me. After repeatedly trying and failing to make the change online myself as directed, I bypassed unhelpful Mary all together and called the company directly. They confirmed that they had to make the change on their end. This seems like information Mary should have known since she does this everyday and I do it once a year. If their goal is customer frustration they succeeded.

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