Arbys - Effingham (IL)

1 /5 Corbette Wilson: First off went thru drive up and last said order when ready then as I started to order she said wait she wasnt ready then ordered and after leaving this is the rueben I got no kraut on it

2 /5 Kelly Keserauskis: Walked in expecting to get cooled off & the air conditioning wasn’t working. The person working the counter told another customer that the air hasn’t worked all summer. So it was a hot dining experience filled with flies. Order a double beef and cheddar and it was the size a classic and my husband ordered a half pound and it was the size of a double. No care put into making the meal. To top it off the bathroom was disgusting and had an awful stench. Almost smelled like a refrigerator that hasn’t been running. Service wasn’t horrible but you could definitely tell they weren’t excited to be there.

1 /5 Kashannda Hamilton: I feel the customer service was very rude today by Cassie....it was uncalled for , not to mention she wouldnt listen to what I was telling her I wanted, she gave me wrong order and charged me for a third meal, I went up and asked her about it and the other lady was great on fixing it. But while I sit down n eat I dont appreciate the nasty looks and attitude . Wont be coming here neither will my husband .

5 /5 Art Shenberger: Placed an order online and when I got there I was told they didnt have what I ordered (gyro). The guy at the window made it right, however I normally wouldnt leave a review for that. It was how polite and kind the employees were that made me want to leave a review. I ended up getting a cheesesteak that was fabulous and the amount of meat was generous compared to most places. It is the second one Ive had and both were great! I dont know if its because were in the middle of the country but both where Im from and where Im going they are not nice and pleasant people like this spot. Thanks guys!!!

5 /5 Janna Jae Shaffer: Went through the drive through after a long day of traveling. I realized after I ordered I pulled in a few minutes before close. I felt awful and told the kind gentleman at the window I was sorry, and asked if it was easier for me to order something else since they were about to close. He was very kind and reassured me I was fine. They were quick and my food was great. 5 stars for great service!