Buffalo Wild Wings - Effingham (IL)

4 /5 Rita Bennett-Davis: The young woman (glasses and septum piercing) scheduled on 12.5.25 at noon, was an incredible host/cashier. We ordered pick up, and she was courteous, attentive, and professional. We arrived early, and she provided several updates on our food, and ensured we had everything we needed in the bag to eat while traveling. You just dont see this much anymore, and all three of us commented on her amazing service. We ordered 3 meals, and 2/3 were good and without complaints. 1/3, the chicken wrap was not hot, the chicken coating was very dry, crunchy, and tasteless. The side slaw dressing tasted rancid and the slaw was more like a side salad than what you expect in a slaw mix. We pitched it as the dressing Im sure was spoiled.

1 /5 Chanoah Smith: We came in and sat at the bar — waited over 20 minutes before anyone even came to take our order, and the place wasn’t busy at all. When the waitress finally showed up, our drinks took another 15 minutes to come out. Food took about 30 minutes and wasn’t even hot when it arrived. The service was terrible from start to finish, and honestly, it felt like we were being ignored. We only stayed because I was hungry and it was late. The waiter walked pass us over 5 times and never asked if we were ok are needed anything else like a refill etc. DO BETTER!

5 /5 Kelly Keel: Buffalo is buffalo, nothing special any more but good. The waiter/bartender was cool. They were closing up when we were there so he was doing alot all over so the drinks sat empty for a bit but he did great. I know how it is doing several things at a time.

1 /5 Melissa G: We went in today 09/20/2025 around 3pm- booth 84. We left after an hour of not having food, when the manager said she would take care of drinks. We ordered street tacos, wings, ultimate appetizer, and 3 soft drinks and a house margarita. It was poor service, they never asked if we wanted another margarita, we were told 20 minutes before leaving the food was coming right up. No one tried to even make things right or find out what the true problem was. We were not checked on much through all of this. This was the most disappointing and frustrating experience we have had at a buffalo wild wings or any restaurant at that!

2 /5 Jim Lee: I hate to give a bdubs a low rating, so please let me explain. Youll still get the same great food and atmosphere as any other Bdubs, but this one is way understaffed and out of all the bdubs I go to throughout the country this one has the lowest turn out and attendance especially for a MNF game. I cant speak bad about the wait staff, they were sweet and really trying to help. However, since there was an empty place the bartender started her closing duties way to early and an hour before close, most chairs were put up. For the few of us there we didnt even get audio for the game until almost half time. Corporate needs to come in and shake the tree on this place. I love Buffalo Wild Wings and watch most football games at them. I even book my hotel rooms based on locations of bdubs, But this one needs help and it wouldnt take much to get it up to the same standards as the ones all over America.