5 /5 Kaye Barger: I know how hard restaurants work on keeping their ratings up so I am definitely giving 5 stars, however, this past Friday I did not have a pleasant visit. I do visit quite often & this has been the one and only time I didn’t have an enjoyable visit.
I went through the drive thru & ordered a grilled chicken meal & two cheeseburger kids meal. I used one of the kids meal custard tokens & told them I didn’t want to use the other one since it’s for my niece & she wasn’t able to eat her custard right then & there. I get to the payout window & this lady hands me my drinks & custard. The custard I received had the smallest scoop I have ever received from there, it was about 1/3 of what they usually give me. It’s no big deal since I’m sure maybe in the past someone was just really generous & gave out bigger scoops (the kids appreciate you) but when I asked the lady working the window if that was a full scoop she gave major attitude & said “YUP THAT’S ONE SCOOP” then she shut the window & said nothing else, didn’t even ask me to pull forward. I went ahead and pulled forward since she slapped the number on my mirror.. when my food was brought out to me I asked the lovely gentleman, who brought it, if he knew the name of the girl working that window. He told me her name is Tasha & she is part of management… with knowing that information I really hope this lady was just having an off day. When I got to my niece to give her the food I got her, she noticed the custard token on her bag was gone so I checked my sons bag to see if maybe his was still attached… nope… they took off both of the custard tokens. Needless to say, my niece got super emotional (she’s only 5). No worries though, a Dairy Queen cone saved the day! Overall, the food was amazing!!! The management, not so much.
I took videos of everything but I can only upload pictures so here are some screenshots!