Dairy Queen Grill & Chill - Monticello (IL)

1 /5 Brad Baron: Any time you walk into this Dairy Queen you’re hit with a fog of body odor. The people who work here are so unhygienic that they can stink up an entire restaurant, even over the aroma of frying food. If they can’t even be troubled to bathe or launder their clothes, how good can their food safety practices be? They’re also rude. Everyone knows not to expect politeness or a smile at a DQ in the 21st century but this one is extra stinky.

1 /5 Rachel V: We stopped at this location while travelling. The staff is not the friendliest. I asked if they had grilled cheese on their childrens menu. Some locations do/or will make it, some dont. They said they would. We had others in our party ordering separately. The person behind me asked for a grilled cheese and was told no. I had just ordered one. It made for a very awkward situation. I ordered the chicken strip basket. Chicken was mostly breading and gristle. Dry. I dont understand why drinks dont come with this one meal, especially at that price point. The other staff member in the sitting area was on their phone having a loud conversation. It was not the best environment for enjoying meal. Half of our group left without ordering and the others chose to take their done in food to go. We likely wont be back. A little disappointed since our DQ is so great, I assumed they were all comparable.

5 /5 Jim Rich: We did drive thru and our food was very hot and delicious. Hats off to your crew

5 /5 Steve C: New and Improved!! Since the remodel and new management, this location has been Great! Customer service is as good as it can get, and the speed, theyve got it figured out to get you from order placed to food in your hand in no time at all, especially with the influx of patrons wanting to try the new place out! Nice to have a quick ice cream shop back in town!

4 /5 Connie Langley: The sprite tasted like carbonated water, no syrup. Cheese curds were greasy.