Hardees - Nashville (IL)

1 /5 Carla Miller: Went through the drive thru and was given the wrong size soda. I corrected the lady who argued back and forth with me. She finally agreed to give me the correct size, but dumped the medium soda into a large cup and then topped it with water. Absolutely ridiculous to spend $28 on 2 meals and be treated in that manner. I’ll never be back to this location.

5 /5 Performance Arenas: Timothy always takes care of me when visiting this location. I don’t think I’ve ever had a long wait time, the food is fresh, the people seem happy, and the tables are clean. Can’t ask for much more.

1 /5 Brooklyn Head: Id give it zero stars if Google would let me. Ordered 3 meals, and the only thing I received that was edible were the fries. Chicken patty had been redipped and was beyond burnt, burger patties were dried out from sitting, and the buns were like rubber. I guess I should have taken the empty parking lot and drive thru as a warning. 0/10 recommend this location.

1 /5 Amanda: I went to Nashville Hardee’s yesterday for lunch, placed an order online ahead of time even. When I got to the line it was 11:35, I waited 2 mins until I got to the box, told them I had a mobile order and got told to pull around to the window. I sat there for at least 10 mins before I got to the window. In the meantime I watched as my food sat on the table in the window the entire time. She even moved the bag up closer to the window along with my drink and straw. There was a truck at the window and they sat there for a while waiting for their food. They had gotten their drinks and were still sitting there. The correct thing to have done would’ve been to pull that person foward while they wait and get the person who’s food is already up out the window… kind of common sense when it comes to fast food… I worked fast food for 3 years I know how it goes but this was not proper procedure. By the time I got to the window she just handed me everything and said “have a nice day” and I had stopped her and asked “was this sitting out here the whole time I’ve been sitting here?” And her response was “yeah sorry we are really busy, have a nice day” and I said “so I’m just supposed to eat cold food now? No I want new food”. She took the food back and said she would make me some new food. I watched her go to the food station and 2 minutes later she came back with my bag open but crumbled at the top. I left the window and pulled out to the parking lot, started eating my food and what do you know, the fries are like room temp, the sandwhich almost cold… not to mention I had alterations on my sandwhich but they managed to mess that up as well, it should’ve had cheese but there was none. I go here quite often for lunch and never had service this bad here. Maybe it was a bad day but this was a bit ridiculous. If someone from the management team sees this please do better. Some of us have 30 minute breaks with 10 minute drive time so dealing with all those issues is just infuriating when I’m just trying to get my lunch and get back to work.

1 /5 Jodi Self: We went thru the drive thru and we got home (like 7 mins away) I order 2 hot ham and cheese sandwiches and the buns were hard as rocks. Another fast food place we won’t b going to!!!!! IS IT JUST ME , OR NOT? BUT EATING OUT IS HORRIBLE THESE DAYS!!!!