Mad Jacks - Kilbourne (IL)

2 /5 Hayleigh Pappalardo: My grandma ordered over the phone and the guy that answered and took the order sounded like he had a few too many. We ordered a grilled ham ponyshoe, a hamburger pony and pulled pork sandwich with fries. Received a hamburger pony and hamburger horse and pulled pork. All the fries were cold and the hamburgers were still pink / red inside. My first and last experience with them.

1 /5 Dana: Been a loyal customer for over 5 years almost every Sunday and until last night would have said the food was great, but we will not be back. New owners need to train the cook on customer service and how to not throw a temper tantrum. Cook, David, was cussing up a storm and dropping the F bomb because food was ordered that they were out of. He made my 13 year old daughter feel awful and she was afraid to order anything else. Slamming the door and running off customers. Worst service and treatment Ive ever had at a restaurant.

5 /5 Dawn Pullum: Great food, bartender was wonderful, owner is one of the nicest guys you will meet. Highly recommend this place.

5 /5 Maureen VanBrooker: Starters- We tried the Fried Pickles, Corn Nuggets, Onion Rings and the Combo Appetizers(which was alittle bit of all the apps).The Heart Attack seems to be where its at. 3 out of our party of 7 ordered the Horseshoes! We also tried the Philly, Cheeseburger, & Hot dog basket. Lastly the Talapia and Loaded Baked Potatoes! Yum! Nothing disappointed. Clean environment, cozy atmosphere, well stocked restrooms. Kid friendly. Drinks never went empty and our waitress went above and beyond! Very friendly. Excellent Customer Service. ***Good Vibes all around***.