McDonalds - Carlinville (IL)

2 /5 T Dickman: I used the app to place an order to grab quickly as I headed to work. Service was fast and semi friendly. I paid $2.59 extra for extra bacon and there was only 2 full pieces of bacon my bacon, egg and cheese biscuit. I did take a picture of the sandwich but cant attach it here. Prices increasing while quality decreases is exactly why I dont usually stop for fast food.

4 /5 Krystal St John: In April it was a meet Grimace "event". There were no games as the flyer says. You got to spin a wheel. If you have the McDonalds app the only prize you could win is a coozie, a pen or something like it or a free soda coupon which cannot even be used at this location only greater St.Louis area. We showed up expecting games only for them to get me there for nothing and of course my kids wanted food because there was no event. This McDonalds gives a baby fry when you order a 6 piece nuggets happy meal and a baby size drink. We all know a 6 piece gets a small fry and small drink. I enclosed a photo of a large Mcflurry for $4.19 plus tax, and the small mocha frappe. This is the only location that gives you this, what i consider x-small size rather than an actual small as any other location does. If you order inside, go to the Kiosk, there is never anyone taking front cashier orders. If you need a sauce, or are missing something, you will wait a long time before anyone even acknowledges you. I asked for a sauce in drive through on an occasion and the woman handing out food got mad at me and spoke to me like I was someone on the street. This place has really went down hill and the people in this town dont appreciate it. If it is busy later in the evening there is not enough people working to keep up with the flow of customers. I waited 13 minutes for my order to be taken at the box. Then another 17 minutes for food. I understand, however this is a place that is supposed to be fast food. I do not like to leave this type of review but others need to know what they will deal with at this location. My original review was wonderful and I knew i needed to update it.

1 /5 JustBinx: Absolutely worthless location, food has been cold, wrong, made sloppily and nothing upsets me more than spending money on a daily order to be given completely wrong orders and not having any course of action to fix. Avoid at all costs, unless you want a headache.

1 /5 Kimberly Lawyer: The only thing for certain at this location is that they WILL mess your order up. Doesn’t matter if you’re the only customer or if you only get a plain cheeseburger they always find a way to not know how to do their jobs. I think the owners name is Rachel and she’s the worst of them all. You can’t train employees if you don’t know how to do your own job properly. Definitely won’t be back I’ve given three chances and just so happens they messed up every single one of my orders. Just pathetic they’re still in business at this point. And not to mention the multiple other peoples orders they’ve messed up each time while I was in there as well.

1 /5 Lisa Wolf: The young lady who waited on me was very friendly. But the food was horrible. Fries were barely warm. The chicken nuggets are half the thickness as they used to be. And they were fried too long. Hard and horrible. I wont be eating there again. Prices go up but the quality has gone down.