Sergios Mexican Restaurant - Murphysboro (IL)

2 /5 Stephen Blache: My wife being bedridden I ordered 3 items online. When they arrived the bag clearly indicated my order, but inside was the wrong order - and it was cold. I called the restaurant and told them. One hour and a half later I called a second time to be informed they wanted me to come to their restaurant with the wrong food. The blamed the delivery service even though they had sealed and labeled my ticket to the wrong food bag. I said I could not leave my wife alone, she being on hospice. The person said they could not do anything about it. They do not deliver. Well never ever again. Lost customer and so disappointed they blamed others for their apparent mistake.

5 /5 dekota strodick: I have gotten take out twice now from them and both times were great. Food looks and taste great. Only Id improve would be the second time it said my food was ready but it wasnt done yet and that is probably on the service used for take outs side.

4 /5 Barb Coley: We were passing through and stopped to eat. Food was good. Service was good. Would definitely recommend it.

2 /5 Allen Halterman: The food was okay. We waited to be seated until one of two workers got off their phones - if the manager didnt come by to motivate them, Im not sure they would have been as quick. Once we got our food, the server let me reach for the hot plate, not telling me that it is hot. After I grabbed it and dropped it on the table, the server laughed at me. We had to grab our own silverware after he left to the back room. The servers just couldnt care any less to wait their tables and have incredibly disrespectful and poor service. I used to have a high opinion of Sergios, but I dont think Ill visit this location again

1 /5 Daniel Phoenix: El Jaliscos is a far better experience and their food is way better and its right down the road. Between the bad service, their problems with roaches, the quality of the food and the prices, I would really only recommend Sergios if you only wanted a margarita.