Bellagio Nails Lounge - Jacksonville (IL)

5 /5 Margaret Fischer: I was recommended by my friend Kesley. Absolutely Beautiful Nail Salon. Excellent customer service. The girls with red hair at the front desk was soo nice very helpful very friendly. Excellent service, easy to get signed in. Seven was my nail tech. She was so gentle and did a phenomenal Job on my nail❤️ i highly recommended Seven. She did my nails exactly how I wanted them. 100/100

5 /5 Rebekah Falter: This was the first time every goin to Bellagios and the experience was awesome! Van did our nails he was wonderful! The customer service was amazing. Friendly comfortable environment. Will be goin back again.

1 /5 Rodney Sharrow: went here for services for awhile nails and feet. After my last pedicure while I was there my toes had be filed to much were bleeding and red. When I got home my feet burned so badly. I couldn’t shower sleep etc I had to go to primary doctor and be on meds. Overnight toes turned for the worse I had to go to urgent care where they did X-rays and labs because I had infection that settled in because bacteria got in. I then was set up with podotary services. Because my toes are still not all healed and the reason why is because they said I got chemical burns from the pedicure and they also said that my toes are injured so badly that we have to watch for fungus because they over filed the nails and they used the drill tool on my toe nails injuring them. The emotional stress I have endured is unsettling the bills so far are well over 500$ and that is without the podiatrist bill. My toes have a long journey before they heal all the way. I didn’t return for services because of this. This is Tammy and I want you to know this is not okay and no one should ever have this happen. I could have lost my toe. I have been one two antibiotics and may have to have the toenail removed in May. Daily we have to watch for infection fungus etc. who is going to make this right. I have my bills and I have documented pictures and doctors letters and notes stating this was from a pedicure at your establishment. I had a lot of people encourage me to speak up. When I seen the other girl on here with her toes doing the same as mine I cried because this should not have happened to no one. What are you going to do to make this right for two people who got injured at your spa you have my number I will wait for someone to make this right because the pain emotionally and physically is not okay. My toes will be along time before they are healed completely. And I pray I don’t get fungus over a workers negligence. I decided to come forward so you would know what is happening and that it’s serious issue. If no one cares about what happened to me or another customer that says a lot about your character. Also my nails were evualted and thank god I had them off and looked at after my toes. As they had been over drilled and injured and were paper thin. I have had time to gather all my information and bills and pictures I have many pictures and if someone does not try and come up with compensation for the medical pain and bills I will call state board and lawyer. Because I realized today after speaking with someone very smart that this is not okay and that I have been to nice about this. I spoke with someone when asked why I was not there for a appointment and told them why and no one tried to say sorry or call me back. Shows me how the employees are not a good thing for business to not care about customers Services Pedicure