Dan Hecht - Effingham (IL)

5 /5 Brendon Cody: Special thank you to Bob Hecht! We love our new Sequoia. We flew in from Denver to get it. My parents bought from them and I buy from them and we will again.

2 /5 Sherry Phillips: I recently purchased a 2022 Chevy. I usually go to a “10 minute “ oil change place. When I went there for my first oil change, they said it would cost less if I went to the Chevy dealership, because of some certain oil that is used in Chevrolets. So I go to Dan Hecht. No appointment needed. I show up and get greeted with “Our techs are going to lunch, so…” I was okay with that because I had other errands. I came back and waited briefly, then was helped, and suggested I wait in their lounge area. No problem. After 30 minutes I checked on the status. I was told that they are not a 10 minute place. They do more than just pull the oil plug. I asked if it would be faster if I had made an appointment. I told him that I didn’t realize it would take this long. He said something snarky about my time not being important. That I should have known, etc. Needless to say, I will pay the extra $20 at the 10 minute place. He was extremely rude, and all I wanted was my oil changed.

5 /5 Robert Hendry: Can’t say enough great things about Dan Hecht. Jeff Mitchell was awesome throughout the whole experience. Bob Hecht (owner) even came out during the sale and sat down with me and explained things and made me feel comfortable about things I wasn’t aware of. My wife has purchased two vehicles at Dan Hecht and I told her the next time I get a new vehicle I want to get it from them. The staff and service departments are 5 Star as well. Thank you Dan Hecht for the awesome experience. Looking forward to having my 2 free years of routine maintenance taken care of by your facility. Great Job!!!

3 /5 Jamie Summers: We did the "no appointment necessary" oil change. The gal said yes they do oil changes without a prior appointment and had my daughter pull her car in.. Once inside the bay, a guy acted hesitant and said they could do the oil change but it would probably be at least an hour. I asked, " an hour before you start or and hour before its done?" The guy responded, "Well, we could probably have it done in an hour." I feel like if a business is going to offer a no appointment oil change service, they need to be willing to accept the job and not act like it is a burden to get the job done. They could also up their game and do better with this service they are offering not to exceed an hour.