Edgar County Public Health Department & Dental Clinic - Paris (IL)

1 /5 Chris Hackett: The dentists were very nice and caring. However, after having my teeth removed they banished me from completing the process. Apparently they do not have to answer the phone. Their voicemail has been full and messages cannot be recorded. So good luck after they yank your teeth. If you complain they will banish you and its your problem WOW!

1 /5 Amanda Scott: I only give them a 1 because google will not allow me to write this if I dont. I wouldnt go back here if they were the last place on earth and my life depended on it. I have NEVER had such issues with a place. The IRS is easier and more plesant. Their policies change everyday and are the biggest most ridiculous load of bs one can imagine. A service they offer when they make your apt probably wont be available after the 6 mos you wait and they wont bother to tell you until after the fact.

2 /5 Bobbie Johnston: Two stars because I really like the dentist and his assistant. They can have 5 stars. But, as for the clinic as a good choice to get help? I dont know exactly whats going on, but IT gets no stars from me. Idk if the Medicaid policy is to blame or the clinic....but before I got my extractions I called, knowing I needed an antibiotic. I was told they dont give antibiotic Rxs. Id have to go to my doctor for that first. So I did. After I got the teeth pulled and my antibiotics gone, I ended up with a full blown infection and other related problems, that all are a result of the extractions, throughout my mouth. Went to my doctor again and it has been a real struggle. I was scheduled a 4 wk follow up appt at this clinic and being right when I had been to see my reg doc 3 times in 2 weeks I knew the appt here was coming. Id mislaid the paper and called to get the date and time. Just so happens it was missed at the exact time of my call. I apologized, told them I have MAJOR issues and both me and my doc are anxious for the dentist to get a look. I was told I have FAILED TO KEEP AN APPT and have been barred from rescheduling for 3 MONTHES! Now my docs nurse and I are scrambling to find a dentist who will take me. Ive been here ONE TIME. They pulled my teeth and knowing there was infection, gave me NO antibiotics, but DID give me an Rx for NARCOTICS upon ushering me out the door. My Medicaid covers antibiotics. WHY ARENT THEY GIVING THEM TO PATIENTS HERE?? This policy has caused me SERIOUS problems and I am not even allowed to see the dentist there for it. Having found one who will see me today, I needed them to send my x-rays to that dentist, so I called and asked they send them. They cant...because "the person who emails is on vacation"!???? Im in great pain, entire mouth fully infected with multiple issues and I have to DRIVE TO PARIS then to a dentist in TH to pick up my own x-rays because nobody in the building can send an email. This has been, and STILL IS, a horrible experience for me. What a mistake I made in going to this clinic for my dental healthcare. I had issues with my teeth. Now I have NO TEETH and am in an acute situation, in great pain and real trouble, needing IMMEDIATE care from a dentist and I have been BANISHED.. for narrowly missing an appointment. THEY CANT EVEN BE BOTHERED TO FORWARD MY RECORDS TO ANOTHER DENTIST, where I CAN get the treatment I MUST get immediately.

5 /5 M. C.: I have always been treated well here. Friendly people. Sometimes it takes a while to get an appointment, but with an almost total lack of Dentists who accept Medicaid that is very understandable. I would recommend.

5 /5 Jackie Bergey: They are the only dentist I have ever been to. That actually seem to care!! They are also very friendly!! I highly recommend this dentist and his assistant to anyone and everyone. My husband and I are really thankful we found a dentist to go to that we really like and comfortable with!