1 /5 Michael H: Zero stars if I could. My young adult son was in a tough spot — he was getting ready to drive to Georgia for a summer Electrical Lineman training program when we discovered that his check engine light had been on for some time. I was out of town and unable to assist directly, and unfortunately, our trusted mechanic was completely booked with no openings before his departure.
Out of desperation, my wife and son turned to this shop. They came back with a long list of supposedly "urgent" issues — including bad brakes and the “wrong” battery — claims that were later dismissed by both our trusted mechanic and the Hyundai dealership. The shop provided an inflated estimate, refused to guarantee that any of their recommended repairs would actually resolve the check engine light, and insisted that these unnecessary “priority” repairs had to be completed first — at nearly three times the cost we ultimately paid.
Fortunately, our regular mechanic was able to squeeze my son in at the last minute. The real issue? A faulty speed sensor. No need for brakes, no need for a new battery — and certainly no need for scare tactics or a bloated repair bill.
To make matters worse, the shop refused to honor a military discount on the diagnostic fee simply because we opted for a second opinion. That kind of pettiness says a lot about their priorities.
If you’re in a tough situation, be cautious — this shop appears to take advantage of people under pressure. We were lucky to have another option, and we’ll never return. From now on, we’ll stick with Bruce’s Auto Repair — the honest, reliable shop we’ve always trusted.
