1 /5 Hannah Hlavacek: I went in wanting layers/trim and I walked out with a hair cut I could have given myself. (Bobbie) also didn’t ask me any questions abt how I care and maintain my hair on a daily or what I do to it, not only that but since my hair is very long she used a round brush to dry it and pretty much yanked out most of my hair trying to unroll it, I’ve been to other places and they understand that w long wet hair you have to be gentle so you don’t rip it out. At one point I asked to brush my own hair bc I couldn’t stand seeing my hair being ripped out and the breakage that was happening. Not being mean at all but I definitely do think she needs to go back to school and take a couple classes to refresh her skills.