1 /5 Amanda Pearce: If I could give them zero, I absolutely would. Im preffacing this with, I had my hair done a couple years ago there and it was fine, so I decided to give them a chance, since I needed a refresher.
Their stylist chemically damaged my hair, and possibly scalp, by having lightener on it for 4 hours, completely fried my ends and just left the damage instead of fixing it, but their stance is that they are not liable for stylists work, because they are freelance. She held me in there for 5 and a half hours, and didnt even finish the cut and the color is so far from what I wanted that its insane. (I showed inspo pics, and was very clear from the start on what I wanted.) Finally, I was so mad at the end if it, and in so much pain from her yanking on my head and holding heat on small sections for so long, that I took the dryer from her to finish drying it myself. If you go there, do not go to Erin Shehorn. Absolutely worst hair experience of my life! Zero stars. Absolutely no culpability for anything done in there. Will never go back ever again.
