1 /5 Matt H: I had seen Dr. Dan Steadman all my life. I have known no other dentist. I went and saw Dr. Young at his recommendation when retiring and I dont think I could have been more dissatisfied.
The last time I saw her was in late 2020. I immediately encountered some issues, first with their appointment process and then with their payment process. I was told that while they took the State of IL Delta Dental insurance, that Id need to pay for the services at the time they were provided, and would be reimbursed by Delta Dental at a later time. Its now 2024 and I have yet to see a single thing from Delta Dental. As far as I could tell, they didnt bother submitting anything and could have, for all I know, pocketed money from me AND the insurance.
The staff was rude when needing to re-schedule or when setting a new appointment. The tech I had was extremely aggressive with the cleaning, and all around a polar opposite of Dr. Dans staff and care provided.
I was in the process of confirming a visit with another dentist when I looked up the reviews for Dr. Young. I cannot recommend this dentist and now I dont have my records to give to another dentist and dont really feel like calling this office and putting up with the frustration that will come from that.