1 /5 Jessica Calderon-Rico: Lupita is rude, impatient, and entitled. I observed her yelling at a customers children while waiting in line. She is arrogant and it certainly comes across in simple conversation. My husband had been going there for years and on one occasion, he showed up, in the hour prior to closing, and she had already locked the doors. He gets a simple trim. She never took more than 15 to 20 minutes with him. She didnt even open the door. Simply motioned for him to return another time. Dont post hours on a sign, outside your business if you do not intend to follow them.