1 /5 Viktoriia Kramarenko: I want to share my terrible experience. I have been doing keratin for many years, and I was always happy with this procedure, I have long hair. Until I got to this salon. I did a keratin procedure, which I think everyone knows about. This is a procedure that straightens hair for a period of 3 to 6 months, it is written about it on Google, if you just type the word "keratin". I did this procedure, and when at the end they washed off the component, they straightened my hair with an iron, which I was already surprised, because my hair should be straight. I washed my hair after 2 days, and the component was washed off, my hair was the same as always when I just dried it with a hairdryer. That is, I paid $ 260, and did not get the result. I wrote to the salon about this, but they replied that they do not do "keratin straightening", they do "keratin smoothing", although they did not warn me that it does not give results. I had long text disputes, the salon stood its ground, although it would be strange if you came for hair dyeing, and your dye washed off the next day. We closed this topic, my hair was in normal condition, so I didn’t want to write my review, although it spoiled my mood, and I really regret the money lost. Several weeks have passed, and my hair is in terrible condition, it is simply incredibly dry, tangles like never before, falls out and is very split along the entire length. I have waist-length hair, and I just cry when I look at my hair, it is simply burned. Yes, I see beautiful hair here on the girls who get dyed here. But if you don’t know about keratin, then remove it for your price. My hair will not be saved, only time will help it grow back! I grew it for many years, and it all changed in one day. “Thank you” to the salon for this, and for your customer orientation!
