1 /5 Maredie G: Went in to buy a battery. Worker was putting it in and broke the wire lug on the positive side from tightening it down too tight. He could barely use the tools, perhaps he was having a bad day but he seemed inept. After much ado he refused to fix it. He went back inside with the tools leaving me with the battery not hooked up and no way to fix it. I went back inside and demanded a manager. Never saw the manager but a different employee came outside put a new lug on (which the first guy said he couldn’t do). He finished hooking up everything so I could drive home. I have used a different Napa store in the past and had a battery installed but the Greenville store is a joke. I do NOT recommend this particular location!!!!!!!!!!!!!!!!