1 /5 Mabel Hernandez: My first visit and only visit to this office was over a year ago, hygienist was fantastic took into consideration my concerns and addressed them. When discussing payment with the receptionist I was very adamant to the fact that I didnt want to owe anything to them, I was told by different members of the staff which areas of my visit were cover under my insurance. The remaining open balance was paid through my care credit line and that was the end of it I was told that with the payment through Care Credit everything will be covered. Now a year later Im getting a bill for this one and only visit when I was told the visit had been fully covered by both my insurance and Care Credit. Why would a bill be sent a year later after the service was provided? Why was I told I didnt owe anything to the office the very first time? When I called the office to question the bill, I was told that I owe that amount even though initially I was told everything was covered? A year and some months later? Not only have I been lied too, but this has also been more than unprofessional treatment. My advice to you reading this review is to be very careful when going into this particular dentist office, they will sit you down tell you which part of the treatment are covered under insurance, proceed to offer a care credit line, tell you the visit has been fully covered and paid for and a year and some months later you will be getting a bill for almost $200.00.
